Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
DID Global offers high-quality, efficient premium IP telephony for business and personal communication that allows you to scale quickly and save advertising budgets while increasing sales.
We offer our clients attractive rates. Our working principles are based on the common phrase "price equals quality". You can save 60% on your advertising budget if you use local operators. If you call a prestigious local number, your clients will be more trusting.
We only use high-quality, stable communication channels. You can switch to a different provider immediately if you lose your connection thanks to channel redundancy. This allows you to communicate with your customers while your business runs smoothly.
We offer the best conditions to our customers in over 150 countries.
Description
PhingooCRM is a cutting-edge cloud-based platform for managing customer relationships, specifically tailored for contemporary call and contact centers, and it provides a user-friendly interface alongside AI-optimized features to enhance productivity and efficiency in demanding settings. This platform centralizes the management of contact lists, oversees campaign activities, and streamlines helpdesk operations while enabling dynamic script modifications, intelligent list filtering—including blacklist and redlist controls—and incorporates VoIP capabilities with features like predictive dialing and preview modes. It offers real-time dashboards, campaign tracking, and in-depth reporting along with analytics that reveal valuable insights into customer behavior and sales patterns. PhingooCRM accommodates various user roles, including agents, supervisors, and administrators, equipping them with customized dashboards and specialized tools. By seamlessly integrating CRM functions with VoIP technology, it ensures high-quality telephony through direct SIP trunks, automatic call recordings, shared calendars, and visibility into contact histories, all while maintaining secure data management with reliable backups. Moreover, the platform continuously evolves to meet the changing needs of call centers, ensuring that users remain equipped with the latest tools to enhance their operations.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
ClickUp
Yes
Google Docs
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
HubSpot Data Hub
Yes
HubSpot Meetings
Yes
Jira Align
Yes
Jira Service Management
Yes
NetHunt CRM
Yes
Zapier Canvas
Yes
Integrations
ClickUp
No
Google Docs
No
HubSpot CRM
No
HubSpot Customer Platform
No
HubSpot Data Hub
No
HubSpot Meetings
No
Jira Align
No
Jira Service Management
No
NetHunt CRM
No
Zapier Canvas
No
Pricing Details
$10/users
Free Trial
No
Free Version
Yes
Pricing Details
€29.90 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DID Global
Founded
2019
Country
United Kingdom
Website
www.didglobal.biz
Vendor Details
Company Name
PhingooCRM
Founded
2005
Country
France
Website
phingoocrm.com
Product Features
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No