Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our DEEP.assist product is designed specifically for customer support and IT service management. Most operational processes are initiated through a tailored message, which DEEP.assist interprets to extract essential information. For communication methods such as email or fax, we can implement fully automated processes, achieving automation rates of up to 100%. In contrast, for direct interaction channels like phone calls or live chats, DEEP.assist provides real-time assistance to agents. Essentially, we comprehend ALL customer inquiries—regardless of their complexity—across EVERY communication channel. This capability enables us to lower the overall costs of customer interactions within your organization by 30% to 50%. Do you have any inquiries? We significantly enhance key performance indicators in customer support by accurately interpreting the content of each customer message, irrespective of the medium or phrasing used. Our impact on your most critical metrics is substantial. Moreover, grasping the nuances of customer communication opens up a vast array of opportunities for improvement and innovation.
Description
Time-sensitive decisions require immediate attention. With TRND, machine learning projects can be accelerated from lengthy timelines to mere minutes, similar to the efficiency of Google's AI search engine that delivers insights in real time. Financial losses can stem from inaccuracies, and unlike standard KPIs, TRND identifies patterns that uncover critical information hidden from traditional metrics. This tool empowers decision-makers by highlighting trends that signal emerging threats or opportunities. In today's digital landscape, knowledge equates to financial advantage. TRND allows for the creation of shareable pattern libraries, promoting rapid learning and implementation for enhancing business operations. Without comprehensive monitoring, potential profits remain untapped. TRND excels at not only identifying rare insights but also continuously tracking relevant information across all indicators. The myth that scaling efforts must be excessively costly is shattered by our innovative search-based method, which makes extensive micro-monitoring both feasible and economical. In essence, TRND revolutionizes the approach to data utilization, ensuring that businesses stay ahead in a competitive environment.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DeepSearch
Country
Austria
Website
www.deepsearch.at/product/
Vendor Details
Company Name
Trendalyze
Founded
2014
Country
United States
Website
trendalyze.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
Yes
Product Features
Big Data
Collaboration
No
Data Blends
Yes
Data Cleansing
Yes
Data Mining
Yes
Data Visualization
Yes
Data Warehousing
Yes
High Volume Processing
Yes
No-Code Sandbox
No
Predictive Analytics
Yes
Templates
No
Data Analysis
Data Discovery
Yes
Data Visualization
Yes
High Volume Processing
Yes
Predictive Analytics
Yes
Regression Analysis
Yes
Sentiment Analysis
No
Statistical Modeling
Yes
Text Analytics
Yes
IoT
Application Development
Yes
Big Data Analytics
Yes
Configuration Management
No
Connectivity Management
No
Data Collection
Yes
Data Management
Yes
Device Management
No
Performance Management
Yes
Prototyping
Yes
Visualization
Yes
Predictive Analytics
AI / Machine Learning
Yes
Benchmarking
Yes
Data Blending
Yes
Data Mining
Yes
Demand Forecasting
Yes
For Education
Yes
For Healthcare
Yes
Modeling & Simulation
Yes
Sentiment Analysis
No
Statistical Analysis
Analytics
No
Association Discovery
No
Compliance Tracking
Yes
File Management
No
File Storage
Yes
Forecasting
Yes
Multivariate Analysis
Yes
Regression Analysis
Yes
Statistical Process Control
No
Statistical Simulation
Yes
Survival Analysis
No
Time Series
Yes
Visualization
No