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Average Ratings 4 Ratings

Total
ease
features
design
support

Description

Our DEEP.assist product is designed specifically for customer support and IT service management. Most operational processes are initiated through a tailored message, which DEEP.assist interprets to extract essential information. For communication methods such as email or fax, we can implement fully automated processes, achieving automation rates of up to 100%. In contrast, for direct interaction channels like phone calls or live chats, DEEP.assist provides real-time assistance to agents. Essentially, we comprehend ALL customer inquiries—regardless of their complexity—across EVERY communication channel. This capability enables us to lower the overall costs of customer interactions within your organization by 30% to 50%. Do you have any inquiries? We significantly enhance key performance indicators in customer support by accurately interpreting the content of each customer message, irrespective of the medium or phrasing used. Our impact on your most critical metrics is substantial. Moreover, grasping the nuances of customer communication opens up a vast array of opportunities for improvement and innovation.

Description

Unlock the potential of artificial intelligence with our WhatsApp bot, which redefines modern communication through its innovative AI capabilities. This intelligent assistant is crafted to learn and evolve based on individual user preferences, ensuring a uniquely tailored experience. Seamlessly integrated with WhatsApp, it allows for effortless user interaction and support at any time. Available around the clock, the AI assistant is ready to address inquiries and offer help whenever needed, providing reliable assistance 24/7. With a deep understanding of context, it generates responses that are both relevant and insightful. To create captivating AI-generated images, simply begin your message with the word "image." If you need a summary of your search, just start your message with "Google," and our AI will provide concise information. The chatbot operates as an advanced artificial intelligence system that engages customers through text-based dialogue, leveraging natural language processing and machine learning to comprehend and react to questions in real time. Its ability to grasp the nuances of conversation further enhances its effectiveness, making it an invaluable tool for user engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChatGPT No 
WhatsApp No 

Integrations

ChatGPT Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9.99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DeepSearch

Country

Austria

Website

www.deepsearch.at/product/

Vendor Details

Company Name

Shmooz AI

Website

shmooz.ai/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Data Analysis

Data Discovery No 
Data Visualization No 
High Volume Processing No 
Predictive Analytics No 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics Yes 

Product Features

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