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Description
Exceptional customer service tools encompass a variety of elements such as activities, communications, statuses, and sales history. Utilizing shared calendars ensures that your team remains aligned on related transactions, task management, and activity logs. The platform features a leading webstore that offers secure processing for credit card and on-account payments. You can easily review and request project quotes, employ a Product Information Management (PIM) system to oversee rich product content, and create a cohesive shopping journey for customers. Access essential sales tools through your smartphone or tablet with touch-screen capabilities, enabling you to retrieve ERP data from virtually anywhere at any time. You can modify orders and quotes, add new customers or products, check on open or settled receivables, and accept invoice payments online. Inform ERP acts as a comprehensive solution tailored for wholesale distributors, providing superior tools designed to enhance forecasting and precision. With the industry's fastest POS system, your sales counter can operate with increased efficiency. Furthermore, you gain full control and visibility over your warehouse operations, allowing for streamlined management and improved productivity. The integration of these tools not only boosts operational efficiency but also elevates the overall customer experience.
Description
Prophet 21 was designed to increase growth, modernize workflows and build strong customer relationships. Software that is too flexible can cause problems for businesses. Prophet 21 was created to help distributors scale without compromising their ability to grow. Microsoft Azure Cloud offers the speed, security and scalability you need. Prophet 21 can be accessed from any browser on any device, any place, and any time. You can personalize views and customize fields to create your business logic. RESTful API allows you to integrate with business applications, customers, and partners. Epicor Prophet 21 allows you to understand your customers. You can exceed your customers' expectations with dashboards and tools and earn their loyalty. You can streamline your quote-to cash cycle, increase margins, and complete orders flawlessly. Your team will have the ability to close sales at the counter, on mobile devices, and tablets. Strategic pricing based on market data, your sales history, and other factors can increase margins.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Conexiom
Yes
Avalara
No
Canals
No
Duet360 OneOffice
No
Epicor Commerce
No
Esker VSI-FAX
No
FreightPOP
No
Grow
No
KYKLO Sales Operations Management
No
Microsoft Remote Desktop Services (RDS)
No
Integrations
Conexiom
Yes
Avalara
Yes
Canals
Yes
Duet360 OneOffice
Yes
Epicor Commerce
Yes
Esker VSI-FAX
Yes
FreightPOP
Yes
Grow
Yes
KYKLO Sales Operations Management
Yes
Microsoft Remote Desktop Services (RDS)
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact us for information about pricing.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Advantive
Founded
2022
Country
United States
Website
www.advantive.com/brands/ddi-system/
Vendor Details
Company Name
Epicor Software
Founded
1972
Country
United States
Website
www.epicor.com/en-us/industry-productivity-solutions/distribution/platforms/prophet-21/
Product Features
Distribution
Barcoding / RFID
Yes
Import / Export Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Returns Management
Yes
Sales Forecasting
Yes
Shipping Management
Yes
Warehouse Management
Yes
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
No
Project Management
No
Purchase Order Management
No
Purchasing
No
Reporting/Analytics
No
Sales Management
No
Supply Chain Management
No
Warehouse Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
Yes
Email Marketing
No
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Distribution
Barcoding / RFID
Yes
Import / Export Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Returns Management
Yes
Sales Forecasting
Yes
Shipping Management
Yes
Warehouse Management
Yes
ERP
Accounting Integration
Yes
Accounting Management
Yes
CRM
Yes
Dashboard
Yes
Distribution Management
Yes
Enterprise Asset Management
Yes
Financial Management
Yes
HR Management
No
Inventory Management
Yes
Order Management
Yes
Project Management
Yes
Purchase Order Management
Yes
Purchasing
Yes
Reporting/Analytics
Yes
Sales Management
Yes
Supply Chain Management
Yes
Warehouse Management
Yes
Financial Management
Budgeting & Forecasting
Yes
Cash Management
Yes
Consolidation / Roll-Up
Yes
Currency Management
Yes
Financial Reporting
Yes
Investment Management
Yes
Project Management
Yes
Revenue Recognition
Yes
Risk Management
Yes
Tax Management
Yes
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Inventory Management
Alerts/Notifications
No
Barcoding / RFID
Yes
Forecasting
Yes
Inventory Optimization
Yes
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
No
Supplier Management
Yes
Warehouse Management
Yes
Janitorial
Bid Management
No
Billing & Invoicing
No
Client Management
No
Employee Scheduling
No
Inventory Management
No
Mobile Access
No
Payroll Management
No
Quality Control
No
Surveys & Feedback
No
Time Tracking
No
Work Order Management
No
Packaging
3D Modeling
No
Asset Library
No
Drafting
No
For Manufacturers
No
In-Store Visualization
No
Inventory Management
No
Palletization
No
Quotes / Estimates
No
Specification Management
No
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
No
Milestone Tracking
Yes
Prioritization
Yes
Product Roadmapping
Yes
Release Management
Yes
Requirements Management
No
Resource Management
Yes
Workflow Management
Yes
Supply Chain Management
Demand Planning
Yes
Electronic Data Interchange
Yes
Import / Export Management
Yes
Inventory Management
Yes
Order Fulfillment
Yes
Order Management
Yes
Sales & Operations Planning
Yes
Shipping Management
Yes
Supplier Management
Yes
Transportation Management
Yes
Warehouse Management
Yes
Warehouse Management
3PL Management
Yes
Barcoding / RFID
Yes
Category Customization
Yes
Channel Management
Yes
Demand Planning
Yes
Inventory Management
Yes
Location Control
Yes
Order Management
Yes
Purchasing
Yes
Quality Control
Yes
Receiving / Putaway Management
Yes
Returns Management
Yes
Shipping Management
Yes
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
No
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
No
Routing
Yes
Scheduling
Yes
Task Management
Yes
