Average Ratings 1 Rating
Average Ratings 14 Ratings
Description
Cytracom makes VoIP easy--simple and easy to sell. Cytracom offers fully managed, enterprise-grade, Hosted VoIP that is tailored to small businesses thanks to its cloud-based platform. Cytracom's channel-driven model allows its partners to reach customers directly, allowing them to offer the convenience of working with trusted managed service providers.
Cytracom VoIP solutions allow partners to expand their portfolios, and ultimately increase their revenue and reach with managed services. Cytracom's unrivalled support, tools, and training give partners an edge over the rest, strengthening their confidence in the solution and strengthening their commitment to success. Visit cytracom.com to learn more
Description
MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses.
Be part of the MightyCall family and witness firsthand how our Call Center solution can revolutionize your business communications.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Balto
No
HubSpot CRM
No
MyGlue
Yes
Network Glue
Yes
Salesforce
No
Zapier
No
Zoho CRM
No
Integrations
Balto
Yes
HubSpot CRM
Yes
MyGlue
No
Network Glue
No
Salesforce
Yes
Zapier
Yes
Zoho CRM
Yes
Pricing Details
$27.95 per month
Free Trial
No
Free Version
No
Pricing Details
$20 per month per user
Core - $20 per month / user billed annually - Advanced business phone system:
All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 3 business phone numbers
- Integrations and API access
Pro - $38 per month / user billed annually - Intelligent cloud call center:
All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting
Power - $54 user/mo, billed annually - Call center solution powered by auto dialer.
Everything in Pro, plus:
- Auto dialers
- Dedicated account manager
Enterprise - $65 user/mo, billed annually
Everything in Power, plus:
- Predictive dialer
- SIP trunking support
- Custom integrations
All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 3 business phone numbers
- Integrations and API access
Pro - $38 per month / user billed annually - Intelligent cloud call center:
All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting
Power - $54 user/mo, billed annually - Call center solution powered by auto dialer.
Everything in Pro, plus:
- Auto dialers
- Dedicated account manager
Enterprise - $65 user/mo, billed annually
Everything in Power, plus:
- Predictive dialer
- SIP trunking support
- Custom integrations
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cytracom
Founded
2008
Country
United States
Website
www.cytracom.com
Vendor Details
Company Name
MightyCall
Founded
2013
Country
United States
Website
www.mightycall.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
Yes
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
Yes
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
No
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
Yes
Voice Customization
No
Voice Mail
Yes
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
Yes
Disaster Recovery
No
International Numbers
Yes
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
Yes
e911
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes