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Average Ratings 0 Ratings

Total
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Description

Cytracom makes VoIP easy--simple and easy to sell. Cytracom offers fully managed, enterprise-grade, Hosted VoIP that is tailored to small businesses thanks to its cloud-based platform. Cytracom's channel-driven model allows its partners to reach customers directly, allowing them to offer the convenience of working with trusted managed service providers. Cytracom VoIP solutions allow partners to expand their portfolios, and ultimately increase their revenue and reach with managed services. Cytracom's unrivalled support, tools, and training give partners an edge over the rest, strengthening their confidence in the solution and strengthening their commitment to success. Visit cytracom.com to learn more

Description

One call can connect your entire business. Fusion Connect is your Managed Services Provider, providing business internet solutions for your SDWAN, business VoIP (UCaaS), internet accessibility, secure networking, and other requirements. Fusion Connect's Business VoIP includes Internet-based faxing and softphones. Compatible with Windows and Mac as well as other devices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
MyGlue Yes 
NetSuite No 
NetSuite CRM No 
Network Glue Yes 
Salesforce No 
Sugar Sell No 
Zendesk No 

Integrations

Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
MyGlue No 
NetSuite Yes 
NetSuite CRM Yes 
Network Glue No 
Salesforce Yes 
Sugar Sell Yes 
Zendesk Yes 

Pricing Details

$27.95 per month
Free Trial No 
Free Version No 

Pricing Details

$19.95/month/user
Starting price$19.95/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cytracom

Founded

2008

Country

United States

Website

www.cytracom.com

Vendor Details

Company Name

Fusion Connect

Founded

1996

Country

United States

Website

www.fusionconnect.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups Yes 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement Yes 

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID Yes 
Disaster Recovery No 
International Numbers No 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers No 
e911 Yes 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration No 
Voice Mail Yes 

Alternatives

Alternatives

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