Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cyferd is revolutionizing digital transformation with a platform designed for tech leaders and innovators. Built to empower businesses without the need for coding, Cyferd enables the rapid development of scalable, secure cloud applications, putting the power of digital transformation directly in your hands.
Our platform thrives on innovation, offering a flexible cloud infrastructure that adapts to your unique business needs. Whether you're developing custom workflows or deploying applications at speed, Cyferd allows you to push the boundaries of what's possible.
With AI-driven automation at its core, Cyferd’s Neural Genesis AI optimizes processes, automates tasks, and enhances data analysis, freeing you to focus on the big picture—driving technological advancements. Our platform integrates seamlessly with your existing tech stack, ensuring that your data flows effortlessly across systems, breaking down barriers and fueling informed decisions.
For those who are passionate about technology and its potential, Cyferd offers a transformative approach to business innovation—automate intelligently, integrate effortlessly, and innovate without limits.
Description
Pointel Configuration Management Solution is a thin-client application that gives you complete control over your Genesys environment. CMS immediately highlights any changes made to your Genesys configuration environment. It also includes a Genesys audit, import/export and snapshot/restore capabilities, as well as alerting capabilities. Pointel CMS automatically captures all changes in your contact center and presents the information graphically to help you quickly and easily understand any changes to your Genesys Configuration Management Environment. It is important to understand what changes have been made in your Genesys environment, and by whom. CMS audit reports include detailed information such as the name of the user that made the change, the date/time of the change, and both the current value and the previous value. It can also restore individual parameter/KVP levels changes or the entire application back at a given time.
API Access
Has API
No
API Access
Has API
No
Integrations
Docusign
Yes
Genesys Cloud CX
No
Microsoft 365
Yes
Pointel DCCM
No
Qlik Sense
Yes
Integrations
Docusign
No
Genesys Cloud CX
Yes
Microsoft 365
No
Pointel DCCM
Yes
Qlik Sense
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cyferd
Founded
2021
Country
United States
Website
cyferd.com
Vendor Details
Company Name
Pointel
Founded
1999
Country
United States
Website
www.pointel.com/solutions/cms/
Product Features
No-Code Development
AI-Assisted Development
Yes
Business Process Automation
No
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
Yes
Drag & Drop
Yes
Integrations Management
No
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
No
Visual Modeling
Yes
Web / Mobile App Development
No
Workflow Management
Yes
Product Features
Change Management
Approval Workflow
No
Audit Trail
No
Automated Notifications
No
Change Calendar
No
Change Planning
No
Compliance Management
No
Prioritization
No
Release Management
No
Task Management
No
Tracking & Reporting
No
Training Management
No
CMDB
Change Management
No
Configuration Management
No
Data Visualization
Yes
Device Auto Discovery
No
IT Asset Management
No
Impact Management
No
License Management
No
Performance Management
No
Relationship Mapping
No