Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cybells Dialer is an advanced software solution for call centers, equipped with a variety of enhanced functionalities. It stands out as an exceptional auto dialer for both outbound and inbound marketing campaigns. Among its robust features are the predictive dialer, preview dialer, auto dialer, and power dialer, all designed to optimize call efficiency. This auto dialer seamlessly integrates with your current CRM system, making it a versatile choice for businesses. The inclusion of Artificial Intelligence (AI) is crucial in modern business operations, as it significantly elevates customer interactions. Voice bots and chatbots are particularly effective AI tools that improve the overall customer experience. These AI-driven modules are not only multilingual but also designed to be intuitive and user-friendly. They can engage up to 1000 times more customers while keeping operational costs minimal. Additionally, the voice bots and chatbots provide enterprise-level efficiency and allow live agents to focus on more complex interactions in various languages. By incorporating integrated tools, access to a knowledge bank, and facilitating communication among employees during live interactions, businesses can empower their staff to deliver superior customer experiences and drive higher engagement levels. This comprehensive suite of features positions Cybells Dialer as a leader in the call center software market.
Description
Elto is a cutting-edge AI-driven parallel dialer aimed at significantly improving the efficiency of outbound sales efforts. It empowers users to connect with as many as six numbers at once, leveraging artificial intelligence to identify when a human answers, thereby linking sales agents to live discussions without delay. This innovative method reduces the amount of time wasted on voicemails while enhancing interaction opportunities with potential customers. Elto seamlessly integrates with a range of sales platforms such as Apollo.io, Salesforce, Salesloft, Outreach, HubSpot, and Trellus, facilitating the easy import of contacts, call tasks, and communication sequences. With its robust two-way native integrations, all dispositions, call notes, and recordings are updated in real time, eliminating the cumbersome task of bookkeeping after calls. Notably, the platform achieves a 30% quicker detection rate for human pickups than other AI dialing solutions, owing to its customizable models that cater to the nuances of each client's conversations. Furthermore, the application includes features like time zone filtering to ensure calls are made at appropriate hours, optimizing the outreach process even further. This combination of capabilities makes Elto an invaluable tool for sales teams striving for greater productivity and effectiveness in their outreach strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
Apollo
No
Gong
No
Google Sheets
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Excel
No
Outreach
No
Salesforce
No
Salesloft
No
Trellus
No
Integrations
Apollo
Yes
Gong
Yes
Google Sheets
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Excel
Yes
Outreach
Yes
Salesforce
Yes
Salesloft
Yes
Trellus
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$239 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cybells Technologies
Founded
2016
Country
Canada
Website
www.cybells.ca
Vendor Details
Company Name
Elto
Founded
2020
Country
United States
Website
www.eltodialer.com
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No