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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cybells Dialer is an advanced software solution for call centers, equipped with a variety of enhanced functionalities. It stands out as an exceptional auto dialer for both outbound and inbound marketing campaigns. Among its robust features are the predictive dialer, preview dialer, auto dialer, and power dialer, all designed to optimize call efficiency. This auto dialer seamlessly integrates with your current CRM system, making it a versatile choice for businesses. The inclusion of Artificial Intelligence (AI) is crucial in modern business operations, as it significantly elevates customer interactions. Voice bots and chatbots are particularly effective AI tools that improve the overall customer experience. These AI-driven modules are not only multilingual but also designed to be intuitive and user-friendly. They can engage up to 1000 times more customers while keeping operational costs minimal. Additionally, the voice bots and chatbots provide enterprise-level efficiency and allow live agents to focus on more complex interactions in various languages. By incorporating integrated tools, access to a knowledge bank, and facilitating communication among employees during live interactions, businesses can empower their staff to deliver superior customer experiences and drive higher engagement levels. This comprehensive suite of features positions Cybells Dialer as a leader in the call center software market.

Description

Elto is a cutting-edge AI-driven parallel dialer aimed at significantly improving the efficiency of outbound sales efforts. It empowers users to connect with as many as six numbers at once, leveraging artificial intelligence to identify when a human answers, thereby linking sales agents to live discussions without delay. This innovative method reduces the amount of time wasted on voicemails while enhancing interaction opportunities with potential customers. Elto seamlessly integrates with a range of sales platforms such as Apollo.io, Salesforce, Salesloft, Outreach, HubSpot, and Trellus, facilitating the easy import of contacts, call tasks, and communication sequences. With its robust two-way native integrations, all dispositions, call notes, and recordings are updated in real time, eliminating the cumbersome task of bookkeeping after calls. Notably, the platform achieves a 30% quicker detection rate for human pickups than other AI dialing solutions, owing to its customizable models that cater to the nuances of each client's conversations. Furthermore, the application includes features like time zone filtering to ensure calls are made at appropriate hours, optimizing the outreach process even further. This combination of capabilities makes Elto an invaluable tool for sales teams striving for greater productivity and effectiveness in their outreach strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apollo No 
Gong No 
Google Sheets No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Excel No 
Outreach No 
Salesforce No 
Salesloft No 
Trellus No 

Integrations

Apollo Yes 
Gong Yes 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Excel Yes 
Outreach Yes 
Salesforce Yes 
Salesloft Yes 
Trellus Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$239 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cybells Technologies

Founded

2016

Country

Canada

Website

www.cybells.ca

Vendor Details

Company Name

Elto

Founded

2020

Country

United States

Website

www.eltodialer.com

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Product Features

Alternatives

Alternatives

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