Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
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features
design
support

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Description

Customerly simplifies the process of providing exceptional support to your clients as your business expands. It enables you to foster significant connections with your customers via text and video, all while managing incoming messages through a user-friendly dashboard. With Customerly's smart marketing automation, you can effortlessly scale your operations. Understanding user feedback about your service has never been more straightforward. By combining advanced automation with a focus on human interaction, Customerly serves as the customer service solution your clients have been searching for. You can set up automated communications to engage with customers throughout their journey, from initial awareness to becoming loyal advocates. This seamless integration of technology and empathy ensures that every customer feels valued and heard.

Description

Lunar CRM offers an array of advantages you would anticipate, such as secure cloud hosting, in-depth management information, improved operational oversight, and much more. We collaborate closely with you to develop optimal workflows tailored specifically for your organization, resulting in a completely customized CRM solution. By engaging directly with your key internal stakeholders, we enhance value through troubleshooting and optimizing your business processes, effectively integrating ourselves as part of your team. Our aim is to establish the appropriate skill-based workflows that empower your staff to accomplish essential tasks efficiently, thereby saving both time and resources through process automation. Additionally, our solution features a versatile reporting engine that allows you to personalize management information reports, including user-friendly dashboards that help you visualize and identify trends effortlessly. With our commitment to your success, we ensure that your CRM experience is not just efficient but also aligned with your strategic goals.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Easyflow Yes 
Facebook Yes 
Google Analytics Yes 
Google Tag Manager Yes 
HelpShelf Yes 
Hyperise Yes 
Integrately Yes 
KonnectzIT Yes 
LeadsBridge Yes 
Pabbly Connect Yes 
Pineapple Builder Yes 
Shopify Yes 
Stackreaction Yes 
WP Fusion Yes 
WP-Chatbot Yes 
WordPress Yes 
Wufoo Yes 
Zapier Yes 

Integrations

Easyflow No 
Facebook No 
Google Analytics No 
Google Tag Manager No 
HelpShelf No 
Hyperise No 
Integrately No 
KonnectzIT No 
LeadsBridge No 
Pabbly Connect No 
Pineapple Builder No 
Shopify No 
Stackreaction No 
WP Fusion No 
WP-Chatbot No 
WordPress No 
Wufoo No 
Zapier No 

Pricing Details

$24 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Customerly

Founded

2017

Country

Ireland

Website

www.customerly.io

Vendor Details

Company Name

Lunar Media

Founded

2008

Country

United Kingdom

Website

www.lunarcrm.co.uk

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

NPS

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

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