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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CustomerHero offers a comprehensive Software with a Service platform that enables businesses to create an impactful Voice of Customer initiative, facilitating the collection, analysis, and utilization of customer feedback to enhance overall experiences and foster loyalty. Suitable for organizations of all sizes and sectors, CustomerHero consolidates feedback management into a single interface, providing tools tailored for customer experience, employee engagement, patient satisfaction, guest interactions, and multichannel feedback. This solution empowers teams to gain deeper insights into customer needs, surpass expectations at every interaction, and transform unprocessed information into actionable strategies through immediate insights, relevant feedback, and customizable dashboards. By gathering feedback at every interaction point, whether online or in-store, CustomerHero constructs a cohesive understanding of the customer journey, ensuring that feedback is not merely accumulated but catalyzes significant improvements throughout the business and drives a culture of continuous enhancement. Ultimately, CustomerHero helps organizations not only listen to their customers but also respond effectively, leading to sustained growth and stronger relationships.

Description

PayHero is payroll software designed to help New Zealand companies pay employees right. Incorporating online timesheets, employee self-service, leave management and automated payday filing, PayHero provides payroll solutions for Kiwi companies of any size. Businesses with variable hour, casual or remote staff can leverage the power of online timesheets and work patterns to accurately track employee time and calculate the right holiday entitlements. Built with compliance at its core, PayHero gives employers confidence they’re meeting their legislative requirements and builds trust with employees by helping them understand their entitlements. Consolidate your people management systems in the cloud with our native HR, accounting, and rostering integrations, or connect your own systems with the PayHero API. PayHero makes payroll simpler and more intuitive for New Zealand employers and employees. Try it free for 14-days or talk to one of our solution consultants.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Construction Software No 
Droppah No 
Infocare Solutions No 
Invoxy No 
LiveRem No 
TimeDock No 
Timecloud No 
WorkflowMax No 
Xero No 

Integrations

Construction Software Yes 
Droppah Yes 
Infocare Solutions Yes 
Invoxy Yes 
LiveRem Yes 
TimeDock Yes 
Timecloud Yes 
WorkflowMax Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$4 per user per month
PayHero offers 3 pricing plans:
Origin (up to 10 employees): $4 per user per month + $19 base fee
Super: $5 per user per month + $39 base fee
Universe: $6 per user per month + $59 base fee
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CustomerHero

Country

Poland

Website

www.customerhero.com

Vendor Details

Company Name

FlexiTime

Founded

2008

Country

New Zealand

Website

www.payhero.co.nz/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Payroll

401(k) Tracking No 
Attendance Management Yes 
Benefits Management No 
Check Printing No 
Compensation Management No 
Deductions Management No 
Direct Deposit No 
Multi-Country No 
Multi-State No 
Reporting/Analytics Yes 
Self Service Portal No 
Tax Compliance Yes 
Vacation / Leave Tracking Yes 
W-2 and 1099 Preparation No 
Wage Garnishment No 

Alternatives

Alternatives

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