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Description
Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.
Description
Alliance leaders can utilize specialized software designed to enhance and expand their partnership ecosystems, putting their collaborators at the forefront. Discover how allianceboard optimizes the effectiveness of alliances and ecosystems for businesses, regardless of size or sector. Say goodbye to the outdated practice of using separate spreadsheets for each alliance; instead, consolidate all partnerships in a single platform. This tool enables secure, real-time collaboration with partners, fostering increased alignment, trust, and adaptability. Additionally, it allows for proactive management of risks and the formulation of mitigation strategies for both alliances and individual partnerships. Users can efficiently handle bi- or multi-lateral partnering opportunities while also visualizing evaluations and health assessments. By establishing a robust and sustainable alliance function infrastructure, organizations can streamline their processes. Ultimately, decision-making is expedited as all collaborations and opportunities are managed cohesively across various teams within one central location. This holistic approach not only simplifies management but also enhances the overall effectiveness of alliances.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Pricing Details
79.00€ / month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CA Customer Alliance GmbH
Founded
2009
Country
Germany
Website
www.customer-alliance.com/en
Vendor Details
Company Name
allianceboard
Founded
2017
Country
Canada
Website
www.allianceboard.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Product Features
Partner Relationship Management (PRM)
Asset Management
No
Business Plans
No
Channel Marketing Automation
No
Collaboration Tools
No
Compliance Management
No
Deal Management
No
Deal Registration
No
Lead Generation
No
Lead Sharing
No
Partner Onboarding
No
Partner Portal
No
Performance Metrics
No
Rewards Programs
No
Workflow Management
No
Reporting
Customizable Dashboard
No
Data Source Connectors
No
Drag & Drop
No
Drill Down
No
Email Reports
No
Financial Reports
No
Forecasting
No
Marketing Reports
No
OLAP
No
Report Export
No
Sales Reports
No
Scheduled / Automated Reports
No
