Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Custodian Solutions partners with your organization to streamline and enhance the entire investigation and incident management process, enabling you to concentrate on accomplishing your objectives. The Investigation Manager offers a robust digital solution tailored for investigators, providing immediate insights and comprehensive oversight of intricate investigations. Evidence Manager is an innovative software that adheres to criminal investigation protocols, guaranteeing that evidence is meticulously collected, documented, and monitored, thereby establishing a secure and trustworthy chain of custody. Meanwhile, the Legal Case Manager is a cloud-based platform that facilitates information sharing among legal and operational teams, fostering transparency, enhancing collaboration, promoting informed decision-making, and ultimately lowering costs. This holistic approach not only improves operational efficiency but also strengthens the integrity of the investigative process.
Description
SMP 365 AI-Assisted ICAM is a cutting-edge solution integrated within Microsoft 365 and SharePoint that streamlines incident management and investigation processes for organizations, enabling them to effectively document incidents, perform organized inquiries, pinpoint contributing factors and root causes, execute corrective measures, and create professional reports on investigations.
Notable Features Include:
• Comprehensive incident notification and management
• AI-enhanced ICAM investigations
• 5 Whys analytical approach
• PEEPO analysis methodology
• Efficient evidence and image handling
• Collection of witness statements and interviews
• Management of corrective actions
• Detailed executive investigation reports
• Streamlined approval workflows
• Automated email notifications and alerts
• Real-time analytics and dashboards
• Seamless integration with Microsoft 365 and SharePoint
• Mobile-accessible interface
• User-friendly options for light mode and dark mode
Advantages of this solution encompass a significant reduction in the time spent on investigation administration, standardization of investigative procedures, enhancement of the quality of incident reporting, and support for compliance with governance standards, ultimately fostering a more efficient and accountable organizational environment. Additionally, the integration with existing Microsoft tools ensures a familiar user experience, making it easier for teams to adapt and leverage the platform effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft 365
No
Microsoft SharePoint
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$999 per user per year
Free for basic users for incident reports only, then $999 per user per year via Microsoft Billing.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Custodian Solutions
Founded
2013
Country
United Kingdom
Website
www.custodiansolutions.com
Vendor Details
Company Name
SMP 365 SAAS
Founded
2024
Country
Australia
Website
www.smp365.com
Product Features
Investigation Management
Contact Management
Yes
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes
Legal Case Management
Billing Management
No
Calendar Management
No
Case Notes
No
Client Management
No
Communication Tracking
No
Conflict Management
No
Corporations
No
Court Management
No
Discovery Management
No
Docket Management
No
Document Management
No
Expense Tracking
No
Government
No
Law Firms
No
Records Management
No
Task Management
No
Time Tracking
No
Trust Accounting
No
Product Features
EHS Management
Audit Management
Yes
Corrective / Preventive Actions
Yes
Environmental Management
Yes
Environmental Risk Assessment
Yes
Forms Management
Yes
Incident Management
Yes
Industrial Safety Management
Yes
Injury Reporting
Yes
Inspection Management
Yes
MSDS
Yes
OSHA Recordkeeping
Yes
Occupational Health Management
Yes
Safety Risk Assessment
Yes
Training Management
Yes
Waste Management
No
Safety Management
Audit Management
Yes
Corrective / Preventive Actions
Yes
Incident Management
Yes
Injury Reporting
Yes
Inspection Management
Yes
OSHA Recordkeeping
Yes
Safety Risk Assessment
Yes
Training Management
Yes