Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Crystal Quality is a comprehensive web-based multimedia recording platform designed for TDM, analog, and VoIP environments, accommodating a variety of telephony interfaces such as analog trunks/extensions, digital trunks (ISDN BRI/PRI, E1/T1), digital extensions, VoIP trunks/extensions, alongside discrete and trunked radios. Avdor CIS's Crystal Quality facilitates the management of diverse recording types, including those for call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all through an intuitive and aesthetically pleasing user interface. The CIS platform provides multiple flexible pricing options, making it simple to select the most appropriate plan tailored to your business requirements while maximizing benefits and cost efficiency. This innovative solution from Avdor CIS consolidates call recording and monitoring into a singular, exceptional offering that meets all your organizational needs seamlessly. Ultimately, Crystal Quality enhances operational efficiency by integrating various communication forms into one effective system.
Description
Omnicore Enterprise Dispatch represents a cutting-edge, scalable solution in the realm of radio dispatch and computer-aided dispatch software, merging sophisticated digital radio management with integrated location capabilities, interoperability, and versatile deployment choices. This innovative platform transforms Omnitronics’ established dispatch consoles into a cohesive IP dispatch console that can be deployed onsite, within the cloud, or at a data center, accommodating both trunked and conventional radio systems and supporting over 100 operators and 200 channels. By centralizing contacts and configurations, it offers a user-friendly, customizable operator interface suitable for touchscreen use while ensuring compatibility across various digital and analog radio technologies. Features such as built-in GPS mapping, geofencing, route history, alarms, and real-time tracking significantly improve situational awareness and enhance the safety of the workforce, making it a vital tool for modern dispatch operations. This comprehensive solution not only streamlines communication but also fosters improved coordination among teams.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Avdor CIS
Founded
2010
Country
Israel
Website
www.crystalrs.com
Vendor Details
Company Name
Omnitronics
Country
United States
Website
www.omnitronicsworld.com/digital-radio-dispatch-location-services/omnicore-enterprise-dispatch/
Product Features
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
Yes
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
No
Video Call Recording
No