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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Crystal Quality is a comprehensive web-based multimedia recording platform designed for TDM, analog, and VoIP environments, accommodating a variety of telephony interfaces such as analog trunks/extensions, digital trunks (ISDN BRI/PRI, E1/T1), digital extensions, VoIP trunks/extensions, alongside discrete and trunked radios. Avdor CIS's Crystal Quality facilitates the management of diverse recording types, including those for call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all through an intuitive and aesthetically pleasing user interface. The CIS platform provides multiple flexible pricing options, making it simple to select the most appropriate plan tailored to your business requirements while maximizing benefits and cost efficiency. This innovative solution from Avdor CIS consolidates call recording and monitoring into a singular, exceptional offering that meets all your organizational needs seamlessly. Ultimately, Crystal Quality enhances operational efficiency by integrating various communication forms into one effective system.

Description

Omnicore Enterprise Dispatch represents a cutting-edge, scalable solution in the realm of radio dispatch and computer-aided dispatch software, merging sophisticated digital radio management with integrated location capabilities, interoperability, and versatile deployment choices. This innovative platform transforms Omnitronics’ established dispatch consoles into a cohesive IP dispatch console that can be deployed onsite, within the cloud, or at a data center, accommodating both trunked and conventional radio systems and supporting over 100 operators and 200 channels. By centralizing contacts and configurations, it offers a user-friendly, customizable operator interface suitable for touchscreen use while ensuring compatibility across various digital and analog radio technologies. Features such as built-in GPS mapping, geofencing, route history, alarms, and real-time tracking significantly improve situational awareness and enhance the safety of the workforce, making it a vital tool for modern dispatch operations. This comprehensive solution not only streamlines communication but also fosters improved coordination among teams.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Avdor CIS

Founded

2010

Country

Israel

Website

www.crystalrs.com

Vendor Details

Company Name

Omnitronics

Country

United States

Website

www.omnitronicsworld.com/digital-radio-dispatch-location-services/omnicore-enterprise-dispatch/

Product Features

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording Yes 
File Transfer No 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording No 
Video Call Recording No 

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