Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Crystal Quality is a comprehensive web-based multimedia recording platform designed for TDM, analog, and VoIP environments, accommodating a variety of telephony interfaces such as analog trunks/extensions, digital trunks (ISDN BRI/PRI, E1/T1), digital extensions, VoIP trunks/extensions, alongside discrete and trunked radios. Avdor CIS's Crystal Quality facilitates the management of diverse recording types, including those for call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all through an intuitive and aesthetically pleasing user interface. The CIS platform provides multiple flexible pricing options, making it simple to select the most appropriate plan tailored to your business requirements while maximizing benefits and cost efficiency. This innovative solution from Avdor CIS consolidates call recording and monitoring into a singular, exceptional offering that meets all your organizational needs seamlessly. Ultimately, Crystal Quality enhances operational efficiency by integrating various communication forms into one effective system.
Description
Leverage Verizon’s Voice-over-IP (VoIP) network through IP Trunking to provide your organization with affordable and adaptable communication solutions. Affordable voice services for businesses can distinguish between merely being advantageous and gaining a competitive advantage in the market. As companies navigate an increasingly interconnected landscape, IP Trunking can enhance team productivity, improve connections with clients and partners, and optimize expenses simultaneously. Organizations aiming to manage and streamline their IT expenditures will find significant benefits. This solution is especially beneficial for enterprises that handle a high volume of VoIP calls concurrently, including those involved in disaster recovery, seasonal retail, and call centers. Additionally, government entities looking to upgrade their infrastructures can fully capitalize on their unified WANs. IP Trunking facilitates voice communication over digital networks rather than relying on conventional telephone lines. This technology is designed to accommodate a large number of simultaneous connections, allowing organizations and agencies to better manage their costs while enhancing communication efficiency. Ultimately, embracing IP Trunking can serve as a strategic move towards modernizing communication frameworks across various sectors.
API Access
Has API
No
API Access
Has API
No
Integrations
Verizon Network Detection and Response
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Avdor CIS
Founded
2010
Country
Israel
Website
www.crystalrs.com
Vendor Details
Company Name
Verizon
Founded
1983
Country
United States
Website
www.verizon.com/business/products/voice-collaboration/voip/ip-trunking/
Product Features
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
Yes
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
No
Video Call Recording
No
Product Features
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No