Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Crystal Quality is a comprehensive web-based multimedia recording platform designed for TDM, analog, and VoIP environments, accommodating a variety of telephony interfaces such as analog trunks/extensions, digital trunks (ISDN BRI/PRI, E1/T1), digital extensions, VoIP trunks/extensions, alongside discrete and trunked radios. Avdor CIS's Crystal Quality facilitates the management of diverse recording types, including those for call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all through an intuitive and aesthetically pleasing user interface. The CIS platform provides multiple flexible pricing options, making it simple to select the most appropriate plan tailored to your business requirements while maximizing benefits and cost efficiency. This innovative solution from Avdor CIS consolidates call recording and monitoring into a singular, exceptional offering that meets all your organizational needs seamlessly. Ultimately, Crystal Quality enhances operational efficiency by integrating various communication forms into one effective system.
Description
Upgrading your on-premise business phone system through SIP Trunks not only enhances flexibility but also reduces telephony expenses. You can either modernize your current phone infrastructure or save enough to invest in a brand-new system. Most contemporary phone systems seamlessly integrate with SIP Trunking without any need for additional hardware. Our Partners collaborate closely to facilitate all aspects of setup and migration. Reduce your costs with lower rates for long-distance, toll-free, and international calls. By utilizing Intermedia's robust enterprise-grade data centers, you can safeguard your operations against local outages. Traditionally, customers incur costs based on a per-line charge for physical phone lines originating from their central office, leading to significant expenditures. The initial investment is substantial, and the costs associated with adding more lines for growth can be prohibitive. However, SIP Trunking allows phone calls to be transmitted over the internet, fundamentally changing the cost structure and flexibility of business communications. This shift not only streamlines operations but also positions businesses for future scalability and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft Outlook
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Avdor CIS
Founded
2010
Country
Israel
Website
www.crystalrs.com
Vendor Details
Company Name
Intermedia Cloud Communications
Founded
1995
Country
United States
Website
www.intermedia.com/products/sip-trunking
Product Features
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
Yes
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
No
Video Call Recording
No
Product Features
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No