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Description

Crunchtime Host serves as an innovative guest management solution for restaurants, facilitating the organization of reservations, waitlists, seating arrangements, and table management all from a single digital interface. This platform enables patrons to easily make reservations, join waitlists, and receive timely updates through two-way SMS, which helps alleviate crowding in the lobby and enhances overall communication. The system offers hosts real-time insights into table availability, guest movement, and dining progression by leveraging data-driven algorithms to provide precise wait-time estimates based on the restaurant's current activity levels. Additionally, it collects guest details and tracks previous visit history, which allows for tailored service and more informed operational strategies. With features such as integrated seating plans and automated seating recommendations, ConnectSmart Host enables staff to efficiently allocate parties to suitable tables, thereby increasing table turnover and minimizing the amount of time tables remain unoccupied. Ultimately, this comprehensive solution not only boosts operational efficiency but also elevates the dining experience for guests.

Description

Make a Rezzy is the UK’s budget-friendly, all-in-one restaurant reservation platform tailored to empower small and medium-sized venues to maximise table occupancy and streamline front-of-house operations. Charging only £1 per seated cover, with no monthly subscriptions or hidden fees, Make a Rezzy provides cost-effective solutions to help venues increase covers and revenue. The platform includes real-time online booking capabilities, automated table allocation, event management, and secure payment processing including deposits. It also features guest profile management, marketing CRM tools, calendar sync, and automated email and SMS reminders to reduce no-shows. POS system integrations and advanced analytics further enhance operational efficiency and business insights. A unique risk-free payment model means venues pay only for guests who actually arrive, with no-shows absorbed by Make a Rezzy. Trusted by hundreds of venues across the UK, the platform supports optimised cost control and revenue growth. Make a Rezzy helps restaurants deliver exceptional guest experiences while keeping operational costs transparent and manageable.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Squirrel POS Yes 

Integrations

Squirrel POS No 

Pricing Details

Free
Free Trial No 
Free Version No 

Pricing Details

Free
£1 per cover
No subscription fees
All features included
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

QSR Automations

Country

United States

Website

qsrautomations.com/connectsmart-host/

Vendor Details

Company Name

Make a Rezzy

Founded

2024

Country

United Kingdom

Website

www.makearezzy.com

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory Yes 
Deposits / Prepayment Processing Yes 
Email Marketing No 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations Yes 
Reminders No 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications No 
Waitlist Management No 

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