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Description
eZee Critique, a reputation management software, tracks, maps and responds to all hotel reviews from all platforms. This gives bookers a clear picture of the hotel's service and gives them a sense of trust.
Description
An efficient approach to overseeing your online listings and maintaining a positive reputation is essential. Being featured prominently in leading online directories ensures that potential customers can locate you with ease! With a unified dashboard, you can effortlessly oversee and solicit reviews.
One highly effective strategy for enhancing your online reputation involves taking charge of the narrative following customer interactions and ensuring visibility in key online directories. It is nearly impossible to stay informed about your business's digital footprint without utilizing NALA's all-encompassing reputation and directory management dashboard.
This platform provides tools that allow you to track, manage, and engage with your online reviews and interactions, all from a user-friendly interface. You'll receive alerts notifying you when your business listings need attention, when duplicates are detected, or when additional synced platforms are identified. Furthermore, you can monitor keyword and keyphrase performance easily, alongside receiving straightforward monthly reports that summarize your progress. This comprehensive approach will empower you to enhance your online presence effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Booking.com
No
trivago
No
Pricing Details
$15 per month
Free Trial
Yes
Free Version
No
Pricing Details
$129.00/month
$129/month after 14 day free trial
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
eZee Technosys
Founded
2005
Country
India
Website
www.ezeeabsolute.com/hotel-reputation-management.php
Vendor Details
Company Name
the NALA
Founded
2010
Country
United States
Website
thenala.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
