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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

eZee Critique, a reputation management software, tracks, maps and responds to all hotel reviews from all platforms. This gives bookers a clear picture of the hotel's service and gives them a sense of trust.

Description

Reviews Manager streamlines the process of managing online reviews for companies by automating the collection of feedback through email and SMS, while also encouraging customers to share their experiences across prominent platforms such as Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. The platform's centralized dashboard consolidates reviews, allowing businesses to efficiently monitor, reply to, and share customer feedback. Catering to enterprises of all sizes, Reviews Manager provides detailed analytics, AI-assisted response recommendations, and easy integration with widely-used website builders. By utilizing Reviews Manager's all-encompassing review management software, businesses can significantly enhance their online reputation, boost customer interaction, and foster substantial growth. Additionally, the tool empowers businesses to proactively manage their feedback, ensuring they remain competitive in an increasingly digital marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Booking.com Yes 
trivago Yes 

Integrations

Booking.com No 
trivago No 

Pricing Details

$15 per month
Free Trial Yes 
Free Version No 

Pricing Details

$40
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

eZee Technosys

Founded

2005

Country

India

Website

www.ezeeabsolute.com/hotel-reputation-management.php

Vendor Details

Company Name

Reviews Manager

Founded

2023

Country

United kingdom

Website

www.reviews-manager.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives

Customer Alliance Reviews

Customer Alliance

CA Customer Alliance GmbH
Reviato Reviews

Reviato

EthosLink