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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance both customer and employee loyalty with our one-click survey tool, which seamlessly integrates with your CRM or email signature for automatic deployment. Employees who excel in service can be instantly rewarded, with their achievements showcased on a public newsfeed. This platform fosters an environment where recognition comes from both managers and colleagues, tailored to reflect the organization's culture and objectives. All acknowledgments are visible on the newsfeed, promoting a culture of appreciation. By establishing goal-oriented contests, you can effectively communicate and align your company's objectives with your team, ensuring that top achievers are duly rewarded for their contributions. With Crewhu, you not only minimize employee attrition but also boost customer loyalty, recurring revenue, and overall profitability. Designed specifically for Managed Service Providers, Crewhu streamlines the process of engaging and motivating your team, ensuring that customer satisfaction is at the forefront while driving the growth of your business. Ultimately, fostering a positive workplace culture leads to happier employees, which in turn results in satisfied customers and a thriving organization.

Description

Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
BrightGauge Yes 
CodeTwo Email Signatures 365 Yes 
ConnectWise PSA Yes 
Datto RMM Yes 
Exclaimer Yes 
Hudu Yes 
IT Glue Yes 
Kaseya BMS Yes 
Microsoft Power BI Yes 
Microsoft Teams Yes 
MyGlue Yes 
Network Glue Yes 
Salesforce Yes 
Salesforce Agentforce Service Yes 
ScalePad Lifecycle Insights Yes 
ServiceNow Yes 
Sigsync Yes 
Slack Yes 
Zendesk Yes 

Integrations

Autotask PSA No 
BrightGauge No 
CodeTwo Email Signatures 365 No 
ConnectWise PSA No 
Datto RMM No 
Exclaimer No 
Hudu No 
IT Glue No 
Kaseya BMS No 
Microsoft Power BI No 
Microsoft Teams No 
MyGlue No 
Network Glue No 
Salesforce No 
Salesforce Agentforce Service No 
ScalePad Lifecycle Insights No 
ServiceNow No 
Sigsync No 
Slack No 
Zendesk No 

Pricing Details

$99.00 per month
Free Trial Yes 
Free Version No 

Pricing Details

$11.88 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CrewHu

Founded

2013

Country

United States

Website

www.crewhu.com

Vendor Details

Company Name

Happi

Country

United States

Website

happi.team/

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards Yes 
Employee Guides No 
Employee Recognition Yes 
Feedback Management No 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys No 

Employee Recognition

Goals Yes 
Leaderboards / Activity Tracking Yes 
Manager-to-Peer Recognition No 
Mention Management No 
Nominations No 
Peer-to-Peer Recognition No 
Performance Management Yes 
Rewards Catalog No 
Rewards Points Yes 
Social Recognition Yes 
eCards No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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