Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance both customer and employee loyalty with our one-click survey tool, which seamlessly integrates with your CRM or email signature for automatic deployment. Employees who excel in service can be instantly rewarded, with their achievements showcased on a public newsfeed. This platform fosters an environment where recognition comes from both managers and colleagues, tailored to reflect the organization's culture and objectives. All acknowledgments are visible on the newsfeed, promoting a culture of appreciation. By establishing goal-oriented contests, you can effectively communicate and align your company's objectives with your team, ensuring that top achievers are duly rewarded for their contributions. With Crewhu, you not only minimize employee attrition but also boost customer loyalty, recurring revenue, and overall profitability. Designed specifically for Managed Service Providers, Crewhu streamlines the process of engaging and motivating your team, ensuring that customer satisfaction is at the forefront while driving the growth of your business. Ultimately, fostering a positive workplace culture leads to happier employees, which in turn results in satisfied customers and a thriving organization.
Description
Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Autotask PSA
Yes
BrightGauge
Yes
CodeTwo Email Signatures 365
Yes
ConnectWise PSA
Yes
Datto RMM
Yes
Exclaimer
Yes
Hudu
Yes
IT Glue
Yes
Kaseya BMS
Yes
Microsoft Power BI
Yes
Integrations
Autotask PSA
No
BrightGauge
No
CodeTwo Email Signatures 365
No
ConnectWise PSA
No
Datto RMM
No
Exclaimer
No
Hudu
No
IT Glue
No
Kaseya BMS
No
Microsoft Power BI
No
Pricing Details
$99.00 per month
Free Trial
Yes
Free Version
No
Pricing Details
$11.88 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CrewHu
Founded
2013
Country
United States
Website
www.crewhu.com
Vendor Details
Company Name
Happi
Country
United States
Website
happi.team/
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
Yes
Employee Guides
No
Employee Recognition
Yes
Feedback Management
No
Goal Management
Yes
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
No
Employee Recognition
Goals
Yes
Leaderboards / Activity Tracking
Yes
Manager-to-Peer Recognition
No
Mention Management
No
Nominations
No
Peer-to-Peer Recognition
No
Performance Management
Yes
Rewards Catalog
No
Rewards Points
Yes
Social Recognition
Yes
eCards
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No