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Description

We collaborate with companies globally to alleviate the burden of managing overdue accounts, thereby enhancing their cash flow and elevating customer service standards. Business owners often struggle with limited time, finances, and resources, which distracts them from their core passion—the very reason they launched their enterprises. The constant demands of handling debtors, invoices, and banking can overwhelm them, leading to significant financial and emotional strain. By employing an innovative blend of advanced technology and personalized service, CreditorWatch Collect (previously known as Debtor Daddy) enables businesses to ensure timely invoice payments, allowing them to focus on their true passions. Our commitment to our clients and our team is central to our mission, which is why we proudly feature a skilled team of professionals from various backgrounds who dedicate themselves to understanding and assisting our clients and their unique business needs. This approach not only fosters strong relationships but also contributes to the overall success and well-being of the businesses we serve.

Description

Enhancesoft is a team of dedicated professionals who are committed to ensuring customer satisfaction. Through our osTicket and support system, we have developed intuitive and effective customer support platforms aimed at helping businesses succeed. Our team consists of individuals who are not only diverse but also share a strong passion for our work and the methods we employ. At Enhancesoft, we are exceptionally selective when it comes to our teammates, prioritizing potential and enthusiasm over mere experience, which is a point of pride for us. We operate as a value-driven organization, embedding high standards into every facet of our operations. Our relentless focus is on addressing genuine challenges faced by our customers, and we aim to do so in a sophisticated manner. Central to our mission is the mantra, "Make Happy Customers," which guides our every action. We don’t merely speak about our commitment to customer satisfaction; we actively demonstrate it through the quality of our products, the excellence of our services, and the comprehensive support we offer. This unwavering dedication to our customers is what sets us apart in the industry and fuels our continuous improvement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace No 
FastWebHost No 
Help Desk Migration No 
Inserve No 
MOCEAN No 
MYOB Yes 
Mochahost No 
NetWatch.ai No 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Rapid Monitor Yes 
Relokia No 
The GlobalSolutions No 
Xero Yes 

Integrations

AWS Marketplace Yes 
FastWebHost Yes 
Help Desk Migration Yes 
Inserve Yes 
MOCEAN Yes 
MYOB No 
Mochahost Yes 
NetWatch.ai Yes 
QuickBooks Online No 
QuickBooks Online Advanced No 
Rapid Monitor No 
Relokia Yes 
The GlobalSolutions Yes 
Xero No 

Pricing Details

$89 AUD per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CreditorWatch Collect

Founded

2010

Country

Australia

Website

creditorwatchcollect.com.au

Vendor Details

Company Name

Enhancesoft

Website

www.enhancesoft.com

Product Features

Accounts Receivable

ACH Payment Processing No 
Billing & Invoicing Yes 
Check Processing No 
Collections Management Yes 
Online Payment Processing No 
Overpayment Processing No 
Partial Payments Yes 
Receivables Ledger Yes 
Recurring Billing Yes 

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal Yes 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing No 
Invoice History Yes 
Mobile Payments No 
Multi-Currency Yes 
Online Invoicing No 
Online Payments No 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator Yes 

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management No 
Compliance Management No 
Contact Management Yes 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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