Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
We collaborate with companies globally to alleviate the burden of managing overdue accounts, thereby enhancing their cash flow and elevating customer service standards. Business owners often struggle with limited time, finances, and resources, which distracts them from their core passion—the very reason they launched their enterprises. The constant demands of handling debtors, invoices, and banking can overwhelm them, leading to significant financial and emotional strain. By employing an innovative blend of advanced technology and personalized service, CreditorWatch Collect (previously known as Debtor Daddy) enables businesses to ensure timely invoice payments, allowing them to focus on their true passions. Our commitment to our clients and our team is central to our mission, which is why we proudly feature a skilled team of professionals from various backgrounds who dedicate themselves to understanding and assisting our clients and their unique business needs. This approach not only fosters strong relationships but also contributes to the overall success and well-being of the businesses we serve.
Description
Enhancesoft is a team of dedicated professionals who are committed to ensuring customer satisfaction. Through our osTicket and support system, we have developed intuitive and effective customer support platforms aimed at helping businesses succeed. Our team consists of individuals who are not only diverse but also share a strong passion for our work and the methods we employ. At Enhancesoft, we are exceptionally selective when it comes to our teammates, prioritizing potential and enthusiasm over mere experience, which is a point of pride for us. We operate as a value-driven organization, embedding high standards into every facet of our operations. Our relentless focus is on addressing genuine challenges faced by our customers, and we aim to do so in a sophisticated manner. Central to our mission is the mantra, "Make Happy Customers," which guides our every action. We don’t merely speak about our commitment to customer satisfaction; we actively demonstrate it through the quality of our products, the excellence of our services, and the comprehensive support we offer. This unwavering dedication to our customers is what sets us apart in the industry and fuels our continuous improvement.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Marketplace
No
FastWebHost
No
Help Desk Migration
No
Inserve
No
MOCEAN
No
MYOB
Yes
Mochahost
No
NetWatch.ai
No
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Integrations
AWS Marketplace
Yes
FastWebHost
Yes
Help Desk Migration
Yes
Inserve
Yes
MOCEAN
Yes
MYOB
No
Mochahost
Yes
NetWatch.ai
Yes
QuickBooks Online
No
QuickBooks Online Advanced
No
Pricing Details
$89 AUD per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CreditorWatch Collect
Founded
2010
Country
Australia
Website
creditorwatchcollect.com.au
Vendor Details
Company Name
Enhancesoft
Website
www.enhancesoft.com
Product Features
Accounts Receivable
ACH Payment Processing
No
Billing & Invoicing
Yes
Check Processing
No
Collections Management
Yes
Online Payment Processing
No
Overpayment Processing
No
Partial Payments
Yes
Receivables Ledger
Yes
Recurring Billing
Yes
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
No
Customer Portal
Yes
Customizable Invoices
Yes
Dunning Management
Yes
Hourly Billing
No
Invoice History
Yes
Mobile Payments
No
Multi-Currency
Yes
Online Invoicing
No
Online Payments
No
Payment Processing
Yes
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
Yes
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
No
Compliance Management
No
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes