Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month.
Our go-to platform for digital resolution and recovery results in:
20% Increase in Resolution Rates
80% Recovery on Delinquent Accounts
25% Increase in Collections
60% Improvement in Legal Process Efficiency
40% Increase in Productivity of Field Agents
Collect 40% Lower
30% Reduced Time to Collect
5x Return on Investment
Description
TrueAccord stands out as a premier platform for recovery and collections, utilizing advanced machine learning along with a user-friendly digital interface. With our innovative HeartBeat technology, you can enhance recovery speed as it continuously adapts and optimizes engagement strategies. Our scalable delinquency infrastructure is designed to handle any volume of collections or recoveries effortlessly. Empower individuals with the option to manage their debts through a dynamic, self-service digital platform. Connect with consumers effectively by delivering the appropriate message through the ideal channel at the most opportune moment. This platform is tailored for managing early-stage delinquency in first-party collections. Additionally, the Retain feature not only improves recovery rates but also helps maintain consumer relationships while fundamentally altering the financial dynamics of your organization. By leveraging these advanced tools, businesses can achieve greater efficiency and profitability in their recovery processes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Sila
No
Pricing Details
CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Credgenics
Founded
2019
Country
India
Website
www.credgenics.com
Vendor Details
Company Name
TrueAccord
Founded
2013
Country
United States
Website
www.trueaccord.com
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
No
Client Management
Yes
Commission Management
No
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
No
Transaction Management
No
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
No
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
No
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes