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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month. Our go-to platform for digital resolution and recovery results in: 20% Increase in Resolution Rates 80% Recovery on Delinquent Accounts 25% Increase in Collections 60% Improvement in Legal Process Efficiency 40% Increase in Productivity of Field Agents Collect 40% Lower 30% Reduced Time to Collect 5x Return on Investment

Description

TruStage specializes in digital-first insurance and financial service solutions aimed at empowering individuals, credit unions, financial institutions, and businesses to make well-informed financial choices while safeguarding their most important assets. Their service portfolio includes consumer insurance, lending protection, business protection, annuities, workplace solutions, compliance services, and wealth management offerings. Specifically for lenders, TruStage presents a digitally focused lending program that seamlessly incorporates payment protection into the loan application process, allowing borrowers to enjoy instantaneous eligibility checks, relevant educational resources, and the convenience of selecting coverage without disrupting the lending workflow. This range of protection products encompasses Debt Protection, Credit Insurance, and Guaranteed Asset Protection (GAP). Furthermore, member selections can be directly integrated into loan documentation, minimizing the need for rekeying and streamlining staff processes. The integrations are crafted to be compatible with major loan origination systems and lending platforms, enhancing overall efficiency in the lending experience. Ultimately, TruStage is dedicated to simplifying the financial decision-making process for its clients through innovative technology and user-friendly solutions.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Credgenics

Founded

2019

Country

India

Website

www.credgenics.com

Vendor Details

Company Name

TruStage

Founded

1935

Country

United States

Website

www.trustage.com

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling No 
Client Management Yes 
Commission Management No 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans No 
Transaction Management No 

Product Features

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