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Average Ratings 4 Ratings
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Description
Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month.
Our go-to platform for digital resolution and recovery results in:
20% Increase in Resolution Rates
80% Recovery on Delinquent Accounts
25% Increase in Collections
60% Improvement in Legal Process Efficiency
40% Increase in Productivity of Field Agents
Collect 40% Lower
30% Reduced Time to Collect
5x Return on Investment
Description
Tratta is a modern, cloud-based debt collection software platform built for agencies, law firms, and original creditors that want to recover more—faster and with less friction. Whether you're collecting on auto loans, healthcare balances, student debt, or commercial accounts, Tratta offers the tools you need to streamline operations, reduce costs, and improve recovery rates while staying fully compliant.
Tratta stands out by prioritizing the consumer experience alongside operational efficiency. The platform includes a fully branded self-service portal, multilingual IVR, and omnichannel communication tools that let consumers resolve debts on their own terms—anytime, from any device. This reduces the burden on your staff while increasing engagement and payment success.
The software also includes embedded payments, real-time analytics, and highly customizable campaign automation tools that empower your team to move quickly and adapt strategies based on performance data. With Tratta, you can launch new programs in days—not weeks—and continuously optimize your outreach to improve results.
Tratta’s architecture is designed with compliance and data security at its core. Certified by leading industry bodies, it supports stringent regulatory requirements without sacrificing speed or flexibility. Seamless integrations with your existing systems ensure you don’t lose momentum or data fidelity during onboarding or scale-up.
Whether you’re managing first-party or third-party collections, Tratta helps you recover more revenue with less manual effort—and gives your consumers the experience they expect in today’s digital-first world.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
Free Trial
No
Free Version
No
Pricing Details
$500/month
Plans are based on transaction volume.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Credgenics
Founded
2019
Country
India
Website
www.credgenics.com
Vendor Details
Company Name
Tratta
Founded
2022
Country
United States
Website
tratta.io
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
No
Client Management
Yes
Commission Management
No
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
No
Transaction Management
No
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
No
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes
