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Description

Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month. Our go-to platform for digital resolution and recovery results in: 20% Increase in Resolution Rates 80% Recovery on Delinquent Accounts 25% Increase in Collections 60% Improvement in Legal Process Efficiency 40% Increase in Productivity of Field Agents Collect 40% Lower 30% Reduced Time to Collect 5x Return on Investment

Description

Transform your banking experience with Novopay's cutting-edge Banking Platform, which is designed to be cloud-native, mobile-first, API-enabled, and powered by AI technology. Novopay offers a range of products, including digital lending, prepaid cards, wallets, and payment solutions, all of which can be licensed, customized, and operated on the cloud with round-the-clock managed services. With Novopay's prepaid card and wallet solutions, financial institutions, retailers, telecom companies, and corporations can effectively address intricate payment scenarios, ensuring a smooth payment experience for employees, clients, and partners alike. Enhance customer engagement by delivering a seamless and uncomplicated payment process, while empowering consumers with complete control over their payment methods. In addition, Novopay provides an innovative solution tailored for microfinance and community banking, featuring loan officer applications that facilitate both online and offline field operations, thereby streamlining the lending process for all stakeholders involved. This comprehensive approach not only optimizes operational efficiency but also strengthens relationships within the financial ecosystem.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Flipkart No 
SchoolMint Hero No 
Zest No 

Integrations

Flipkart Yes 
SchoolMint Hero Yes 
Zest Yes 

Pricing Details

CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Credgenics

Founded

2019

Country

India

Website

www.credgenics.com

Vendor Details

Company Name

Novopay Solutions

Founded

2013

Country

India

Website

novopaybanking.com

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling No 
Client Management Yes 
Commission Management No 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans No 
Transaction Management No 

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking No 
Credit Card Management Yes 
Credit Union No 
Investment Banking No 
Multi-Branch Yes 
Online Banking Yes 
Private Banking No 
Retail Banking Yes 
Risk Management No 
Securities Management No 
Transaction Monitoring Yes 

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

Loan Origination

Amortization Schedule Yes 
Audit Trail Yes 
Closing Documents Yes 
Compliance Management Yes 
Customer Database Yes 
Digital Signature Yes 
Document Management Yes 
Fee Management No 
Loan Processing Yes 
Online Application No 

Loan Servicing

Accounting Management Yes 
Amortization Schedule Yes 
Application Management No 
Auto Loans Yes 
Automatic Funds Distribution No 
Business Loans No 
Collateral Tracking No 
Collections Management Yes 
Compliance Management Yes 
Construction Loans No 
Customer Database Yes 
Fee Management No 
Investor Management No 
Loan Processing Yes 
Student Loans No 

Mobile Banking

Bill Payment Yes 
Biometric Yes 
Cash Management Yes 
Chat / Messaging No 
Cross Selling Functionality Yes 
Digital Wallet No 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking Yes 
Transaction Monitoring Yes 
Voice Banking Yes 

Mortgage and Loans

Amortization Schedule Yes 
Client Database No 
Closing Documents Yes 
Commercial Mortgages No 
Contact Management Yes 
Credit Reporting Yes 
Customer Statements Yes 
Document Management Yes 
Electronic Applications Yes 
Government Loans No 
Loan Origination Yes 
Loan Servicing Yes 
Pipeline Management No 
Pre-Qualification Yes 
Refinance Management No 
Residential Mortgages No 

Online Banking

Brokerage No 
Cash Management Yes 
Chat / Messaging No 
Credit Card Management Yes 
Electronic Statements Yes 
Fraud Detection No 
Loan Management Yes 
Marketing Automation No 
Retail Banking Yes 
Single Sign On Yes 
Transaction Monitoring Yes 

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