Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month.
Our go-to platform for digital resolution and recovery results in:
20% Increase in Resolution Rates
80% Recovery on Delinquent Accounts
25% Increase in Collections
60% Improvement in Legal Process Efficiency
40% Increase in Productivity of Field Agents
Collect 40% Lower
30% Reduced Time to Collect
5x Return on Investment
Description
Eliminate obstacles in your collections process with our white-label collection software tailored for large enterprises, aiming to minimize losses from overdue accounts. Our platform facilitates communication with delinquent customers through their preferred channels, directing them to a self-service payment portal that offers a variety of payment methods. Enhance your recovery strategy by utilizing data-driven insights and detailed consumer profiles to fine-tune your approach. Whether addressing your internal collections methods or managing your Days Sales Outstanding (DSO), Lexop enhances your organization's recovery outcomes through innovative technology. By implementing automation, you can relieve your collections staff from mundane tasks, enabling them to concentrate on more impactful activities. Allow your customers the flexibility to manage their outstanding balances independently, fostering a sense of autonomy. With Lexop, you empower your clientele to select their desired payment methods and timings, ultimately leading to improved self-cure rates and greater customer loyalty. Additionally, our data analytics tools will equip you with the insights needed to continually refine your collection strategies for optimal performance.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Credgenics
Founded
2019
Country
India
Website
www.credgenics.com
Vendor Details
Company Name
Lexop
Founded
2013
Country
Canada
Website
lexop.com
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
No
Client Management
Yes
Commission Management
No
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
No
Transaction Management
No
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
No
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
No
Transaction Management
No