Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month.
Our go-to platform for digital resolution and recovery results in:
20% Increase in Resolution Rates
80% Recovery on Delinquent Accounts
25% Increase in Collections
60% Improvement in Legal Process Efficiency
40% Increase in Productivity of Field Agents
Collect 40% Lower
30% Reduced Time to Collect
5x Return on Investment
Description
ENCredible is a cutting-edge Digital Collection-as-a-Service (DCaaS) platform designed to assist banks and financial entities in streamlining the evaluation of a consumer's financial capacity and willingness to pay, subsequently allowing for the formulation and execution of the most effective treatment plans. Leveraging the power of machine learning and artificial intelligence (ML and AI), it facilitates efficient outreach strategies through various online channels, ensuring a high level of agility and scalability. Additionally, the platform continuously refines its treatment approaches through automated insights driven by ML and AI technologies. From initiating digital communication with consumers across multiple platforms to enabling rapid payment collection, ENCredible functions as a comprehensive and integrated digital collections solution. It also offers seamless integrations with data aggregation services, payment gateway providers, and various digital communication tools. By utilizing ENCredible DCaaS, financial institutions can effectively evolve towards a more intelligent and modernized debt collection methodology, enhancing both operational efficiency and consumer engagement. This transformation not only improves collection rates but also fosters better relationships with customers.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Credgenics
Founded
2019
Country
India
Website
www.credgenics.com
Vendor Details
Company Name
Enterprise Tiger
Country
India
Website
www.entiger.co/encredible
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
No
Client Management
Yes
Commission Management
No
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
No
Transaction Management
No
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
No
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
No
Transaction Management
No