Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Crash-Writer and Web-Est, two frontrunners in software for independent body shops, have merged to form a single, powerful entity! This union has resulted in the largest network of independent shops in the country, but more significantly, it unites two dedicated teams committed to empowering small to mid-sized shops in their growth. Our estimating software is expertly designed for this specific market, and with the combined knowledge of leading professionals in independent shop software, we aim to develop tools that enable smaller shops to project the same professionalism and efficiency as larger competitors, all without breaking the bank. For new customers, we’re offering an exclusive, limited-time deal: access unlimited estimates for just $119 per month! Begin your free trial today and discover why countless independent body shops trust our estimating software for their needs! Feel free to reach out to us; we guarantee responses to all inquiries within 24 hours on business days, ensuring you receive the assistance you need promptly.
Description
Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$60 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Applied Computer Resources
Founded
1987
Country
United States
Website
www.crash-writer.com
Vendor Details
Company Name
Kundo
Country
Sweden
Website
kundo.se
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
No
Customer Database
No
Inventory Control
No
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Payroll Management
No
Quotes / Estimates
Yes
Scheduling
No
Service History
Yes
VIN Decoder
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No