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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Crash-Writer and Web-Est, two frontrunners in software for independent body shops, have merged to form a single, powerful entity! This union has resulted in the largest network of independent shops in the country, but more significantly, it unites two dedicated teams committed to empowering small to mid-sized shops in their growth. Our estimating software is expertly designed for this specific market, and with the combined knowledge of leading professionals in independent shop software, we aim to develop tools that enable smaller shops to project the same professionalism and efficiency as larger competitors, all without breaking the bank. For new customers, we’re offering an exclusive, limited-time deal: access unlimited estimates for just $119 per month! Begin your free trial today and discover why countless independent body shops trust our estimating software for their needs! Feel free to reach out to us; we guarantee responses to all inquiries within 24 hours on business days, ensuring you receive the assistance you need promptly.

Description

Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$60 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Applied Computer Resources

Founded

1987

Country

United States

Website

www.crash-writer.com

Vendor Details

Company Name

Kundo

Country

Sweden

Website

kundo.se

Product Features

Auto Body

Accounting Management Yes 
Billing & Invoicing No 
Customer Database No 
Inventory Control No 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Payroll Management No 
Quotes / Estimates Yes 
Scheduling No 
Service History Yes 
VIN Decoder Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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