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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The telecom market has seen major changes over the past decade. Mobile devices, over-the top communication services like video streaming and a moderation of traditional voice services have all been disruptive to the industry. As IoT, 5G and other emerging technologies become more common, the complexity of telecom billing will only increase. Communications Service Providers (CSPs), in order to remain competitive and grow with their market, will need to replace outdated billing systems with convergent systems that offer greater flexibility as well as cost-saving efficiencies. CostGuard is an easy-to use convergent billing platform that can be used across all markets, customers, and service lines. You can also launch new products, services, and pricing models much faster than your competitors.

Description

gaiia is an advanced, cloud-based OSS/BSS solution specifically designed for broadband service providers. It integrates e-commerce, customer relationship management, billing, workforce operations, and service provisioning into one cohesive system. By leveraging AI-driven automation, gaiia enables providers to minimize manual tasks, expedite service activations, and enhance operational efficiency across fiber, fixed wireless, and open access networks. With a strong reputation among ISPs of various sizes, gaiia efficiently manages complex billing models, MDU management, and swift migrations while providing a customizable checkout experience, an open API, and a cloud infrastructure that is regularly updated, allowing providers to scale confidently and effectively. As a result, gaiia empowers broadband service providers to adapt to market demands and improve their overall service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Paymentus Yes 
Salesforce Yes 
Adtran NetVanta 3000 Series No 
Adtran NetVanta 4000 Series No 
Adtran NetVanta 6200 Series No 
Adtran Total Access 900 Series No 
Adtran Total Access 900e Series No 
Authorize.Net No 
Calix Cloud No 
Core Commissions Yes 
HubSpot CRM No 
IQGeo No 
Mapbox No 
Nokia VitalSuite No 
Stripe No 
UniFi Identity No 
UniFi WiFi No 
VETRO FiberMap No 

Integrations

Paymentus Yes 
Salesforce Yes 
Adtran NetVanta 3000 Series Yes 
Adtran NetVanta 4000 Series Yes 
Adtran NetVanta 6200 Series Yes 
Adtran Total Access 900 Series Yes 
Adtran Total Access 900e Series Yes 
Authorize.Net Yes 
Calix Cloud Yes 
Core Commissions No 
HubSpot CRM Yes 
IQGeo Yes 
Mapbox Yes 
Nokia VitalSuite Yes 
Stripe Yes 
UniFi Identity Yes 
UniFi WiFi Yes 
VETRO FiberMap Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1/subscriber
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IDI Billing Solutions

Founded

1996

Country

United States

Website

www.idibilling.com

Vendor Details

Company Name

gaiia

Founded

2021

Country

United States

Website

www.gaiia.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems No 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Product Features

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