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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The telecom market has seen major changes over the past decade. Mobile devices, over-the top communication services like video streaming and a moderation of traditional voice services have all been disruptive to the industry. As IoT, 5G and other emerging technologies become more common, the complexity of telecom billing will only increase. Communications Service Providers (CSPs), in order to remain competitive and grow with their market, will need to replace outdated billing systems with convergent systems that offer greater flexibility as well as cost-saving efficiencies. CostGuard is an easy-to use convergent billing platform that can be used across all markets, customers, and service lines. You can also launch new products, services, and pricing models much faster than your competitors.

Description

Tekton Billing offers a highly acclaimed cloud-based telecom billing solution that is crafted to streamline, unify, and enhance the processes of billing, rating, invoicing, and revenue assurance specifically for IT and telecom entities such as resellers, managed service providers, and communication service suppliers. ZOEY empowers organizations to merge billing for various services including mobile, landline, fixed-line, VoIP, IoT, connectivity, and IT into one comprehensive invoice, utilizing adaptable usage-based and subscription billing models, automated retrieval and processing of call data records, margin analysis, and advanced reporting features that bolster accuracy and provide better business insights. The software also boasts a fully branded customer portal that allows end users to monitor real-time usage, set spending limits, receive alerts, perform SIM swaps, and access analytics, all of which help to decrease support demands while enhancing user experience. Furthermore, it is designed to be supplier-agnostic and readily integrates with APIs for CRM, accounting, provisioning, and wholesale networks, ensuring seamless connectivity across various platforms. This comprehensive approach not only simplifies billing procedures but also positions businesses to respond more effectively to their customers' needs.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Core Commissions Yes 
Paymentus Yes 
Salesforce Yes 

Integrations

Core Commissions No 
Paymentus No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IDI Billing Solutions

Founded

1996

Country

United States

Website

www.idibilling.com

Vendor Details

Company Name

Tekton Billing

Country

United Kingdom

Website

tektonbilling.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems No 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

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