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support

Description

Effective product documentation plays a crucial role in the success of your organization, impacting customers, suppliers, distributors, and employees alike. A significant aspect of creating successful documentation for intricate equipment is the use of integrated 3D communications. These 3D visuals enhance maintenance, customer support, operational procedures, and training by allowing users to easily grasp complex concepts. In contrast, conventional documentation methods often fall short due to their tendency to be error-prone, expensive, and time-consuming. Cortona3D RapidAuthor stands out as a robust and economical authoring suite, empowering organizations to generate a variety of support materials, including interactive Parts Catalogs, Maintenance Manuals, Training Materials, and Work Instructions. The suite's features enable organizations to leverage existing CAD data or other 3D resources, facilitating the creation of interactive 3D visualizations that improve the effectiveness of support documentation, while significantly streamlining both effort and timelines. By adopting such advanced tools, organizations can enhance their documentation quality and ultimately elevate customer satisfaction.

Description

Interactive SPares provides an innovative and efficient platform for online spare parts sales through the development and distribution of interactive spare parts catalogs. With one comprehensive application, users can seamlessly create, manage, and publish spare parts catalogs on the web, track sales statistics for top-selling items, and oversee orders and inventory. Our software has undergone a complete overhaul, focusing on enhancing the experience for both buyers and administrators. Additionally, our cloud-hosted option allows users to bypass the hassles of IT infrastructure management, and all cloud plans come with the capability to create an unlimited number of users and spare parts catalogs. Explore the ease of the revamped catalog creation environment, where the new tree menu streamlines navigation between catalog levels, facilitates the creation of new groups, and allows for the automatic importation of drawings and detailed code lists. Embrace the future of spare parts management with a user-friendly interface designed for efficiency and productivity.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Dropbox No 

Integrations

Dropbox Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cortona3D

Country

Ireland

Website

www.cortona3d.com/en/rapidauthor

Vendor Details

Company Name

Interactive SPares

Founded

2018

Country

Italy

Website

interactivespares.com/functionalities

Product Features

Help Authoring Tools

Collaboration Tools No 
Content Library No 
Drag & Drop Editing No 
Image Library No 
Import HTML / Word No 
Multi-Format Output No 
Offline Editing No 
Preview Output No 
Screenshot Tool No 
Search No 
Templates No 
Text Editor / Word Processor No 
Translation Tools No 
Version Control No 

Work Instructions

Branding & Style Sheets No 
Content Management System No 
Drag and Drop No 
Dynamic Tags No 
Employee Feedback No 
Guide Approval Workflows No 
Media Editor No 
Multi-Brand Publishing No 
Rich Text Editor No 
SSO (SAML) No 
Translations No 
User Management No 
Version Control No 

Product Features

Alternatives

Alternatives

Partly Reviews

Partly

Partly Group
I After Sales Reviews

I After Sales

Components Engine