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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Coolmuster iCloud Back-up Recovery helps you recover your iCloud backup files with a few clicks. Log into your iCloud account easily. Sign in directly with your Apple ID on your PC. This makes recovery easy and safe. Extract your iCloud data. This software allows you to export your iCloud data to your iOS device and PC. Scanning iCloud Backup quickly. It will scan and sort your iCloud Backup data by category. You can then select the content you wish to restore. Restore different types of data. It lists all the data, including contacts, photos, calendars, reminders and note attachments. It will be able to work with more categories in the future. Secure read-only mode. The program uses read-only mode, so there will be no data leakage during the entire restoring process. It will not save or send information when you use it. File Formats Supported: VCF, CSV HTML, HEIC JPG JPEG PNG GIF BMP and more.

Description

Scritch serves as an AI recovery agent tailored for support and product teams within B2B software organizations. Its software development kit (SDK) links a failed action within an application to a recovery process that analyzes the server's response alongside pertinent read-only data. This process translates the issue into simple terms and solicits information from the user that only they would possess. When a modification is required, Scritch seeks approval and verifies through code that the solution is effective before notifying the user that they can proceed. Teams have the flexibility to outline the tools and repair procedures accessible to the agent. In instances where Scritch is unable to resolve an issue, it compiles a detailed explanation and case history for the support team and can seamlessly transfer the case to associated ticketing and messaging systems. Typical scenarios include issues like rejected invoices, unsuccessful imports or uploads, expired sessions, and access-related problems. Importantly, the product focuses specifically on addressing technical barriers in B2B applications, steering clear of consumer-oriented tasks such as social media ban appeals or content moderation challenges, ensuring that it remains dedicated to enhancing operational efficiency in the business sector.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Discord No 
Intercom No 
Jira No 
Linear No 
Slack No 
Zendesk No 
iCloud Yes 

Integrations

Discord Yes 
Intercom Yes 
Jira Yes 
Linear Yes 
Slack Yes 
Zendesk Yes 
iCloud No 

Pricing Details

$19.95/1 Year License
Free Trial Yes 
Free Version No 

Pricing Details

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Coolmuster

Founded

2013

Country

China

Website

www.coolmuster.com

Vendor Details

Company Name

Okapi Works

Country

Belgium

Website

scritch.xyz/

Product Features

Data Recovery

Web Access / Restoration No 
Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

No Alternatives
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