Average Ratings 30 Ratings

Total
ease
features
design
support

Average Ratings 13 Ratings

Total
ease
features
design
support

Description

Convoso: The Ultimate Dialer for Sales Teams Who Mean Business Since 2006, Convoso has redefined what it means to excel in outbound sales. Powered by cutting-edge AI, our platform doesn’t just support growth—it drives domination. We’re here to help you stand out, boost profitability, connect with more leads, and crush engagement like never before. And don’t worry—our built-in compliance tools ensure you stay on the right side of TCPA and all the other regulations. Convoso is trusted by thousands of businesses across industries like insurance, financial services, solar, home services, BPOs, lead generation, and legal. We’re not just a dialer. We’re the tool that closers rely on to win.

Description

Kixie: Smarter Calling & Texting for Revenue Teams Kixie is the AI-powered sales engagement platform that helps teams connect faster, close more deals, and scale effortlessly—all while keeping it personal. 🔥 Outbound Sales: Boost connection rates up to 400% with AI-powered Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Automate calls & texts for instant follow-ups and high-converting outreach—without the manual work. 📞 Inbound Sales & CS: Handle more calls with smart CRM-based routing, shared SMS inboxes, and instant auto-replies. 📊 RevOps & Leadership: Get AI-driven insights, real-time coaching tools, and advanced analytics to level up your team. 💥 Supercharge your sales team today! Visit our website to get started for free, no credit card required.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Outdoo AI Yes 
Salesforce Yes 
Abstrakt Yes 
Insightly No 
Intercom No 
LeadConduit Yes 
LeadsPedia Yes 
Lever No 
Microsoft Dynamics 365 Marketing No 
Mindbody No 
OnSite CRM No 
Oracle CRM On Demand No 
Pronnel No 
Remarkety No 
Spiro No 
boberdoo Yes 
pymetrics No 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Outdoo AI Yes 
Salesforce Yes 
Abstrakt No 
Insightly Yes 
Intercom Yes 
LeadConduit No 
LeadsPedia No 
Lever Yes 
Microsoft Dynamics 365 Marketing Yes 
Mindbody Yes 
OnSite CRM Yes 
Oracle CRM On Demand Yes 
Pronnel Yes 
Remarkety Yes 
Spiro Yes 
boberdoo No 
pymetrics Yes 

Pricing Details

Call for Pricing
Free Trial No 
Free Version No 

Pricing Details

Get a free trial today. No credit card required.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Convoso

Founded

2006

Country

United States

Website

www.convoso.com

Vendor Details

Company Name

Kixie

Founded

2013

Country

United States

Website

www.kixie.com/

Product Features

AI Dialers

Convoso's AI Dialer stands out as the premier solution for enhancing agent productivity and improving sales results. Engineered to rapidly connect agents with live leads, it employs sophisticated algorithms that forecast agent availability and likelihood of successful calls, thus minimizing idle time and maximizing efficiency. With Convoso, your team can dedicate their efforts to what truly counts: engaging in impactful discussions that drive sales. In contrast to conventional dialers, Convoso’s AI Dialer integrates effortlessly with compliance systems to protect against TCPA infractions while streamlining lead engagement. It identifies voicemails, filters out unqualified leads, and prioritizes high-potential prospects—all while delivering incredibly fast response times. With the capability to handle up to 5,000 simultaneous calls and connect with leads in less than 3 seconds, Convoso’s AI Dialer sets the standard for top-tier call centers.

Auto Dialer

Convoso’s Auto Dialer stands out as the premier solution for enhancing agent productivity and improving sales results. This innovative tool is engineered to connect agents with potential customers more swiftly, utilizing sophisticated algorithms to assess agent readiness and likelihood of successful calls, which minimizes idle time and maximizes efficiency. With Convoso, your team can concentrate on what truly matters: engaging in impactful conversations that secure sales. In contrast to conventional dialers, Convoso’s Auto Dialer integrates effortlessly with compliance mechanisms to prevent TCPA infractions while streamlining lead engagement. It has the capability to recognize voicemails, eliminate unqualified leads, and prioritize high-potential prospects, all while facilitating rapid lead contact. With the ability to conduct 5,000 simultaneous calls and connect with leads in less than 3 seconds, Convoso’s Auto Dialer is the leading choice for high-achieving call centers.

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys No 

Call Center

Convoso stands out as a premier AI-enhanced call center solution poised to revolutionize outbound sales and customer interactions. Equipped with state-of-the-art features for dialing, compliance management, and data analytics, Convoso empowers call centers to enhance efficiency, refine marketing strategies, and increase conversion rates. Its sophisticated capabilities—including predictive dialing, instantaneous lead allocation, and customizable scripts—allow agents to engage with the most promising leads swiftly while ensuring adherence to TCPA and other legislative standards. With a reputation for excellence among numerous businesses in various sectors, Convoso boasts the industry's highest contact rates, enabling call centers to improve profitability while minimizing expenses. Whether you're overseeing a compact team or expanding your operations, Convoso offers the technology and guidance necessary for achieving long-term success. More than just a software solution, Convoso acts as a dedicated ally in your journey towards call center excellence.

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Contact Center as a Service (CCaaS)

Convoso’s CCaaS (Contact Center as a Service) platform represents the pinnacle of innovation for contemporary call centers aiming to enhance growth and optimize their processes. Leveraging the power of artificial intelligence, Convoso provides a comprehensive suite of integrated tools specifically designed to improve every aspect of the customer experience while ensuring operational efficiency and adherence to regulations. With features such as predictive dialing, cutting-edge answering machine detection, real-time analytics, and customizable scripting, Convoso empowers contact centers to increase connection rates, lower expenses, and expedite sales closures. Additionally, tools for managing Caller ID reputation and advanced compliance measures enable you to concentrate on expanding your business without the concerns of TCPA infractions or spam filters. Engineered to support large-scale campaigns, Convoso allows call centers to execute over a billion calls each month, all while maintaining personalized communication and exceptional customer engagement.

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Email Marketing

Convoso's email marketing features provide businesses with the tools to improve customer engagement and increase conversion rates through automated campaigns and tailored communication. The platform employs intelligent triggers to send emails automatically based on specific actions of leads—such as the number of calls made or the results of those calls—ensuring that outreach is both timely and pertinent. This automation enhances operational efficiency, allowing agents to focus on interactions that add the most value. With the help of dynamic fields, users can design customizable email templates that are reusable across various campaigns, leading to a notable increase in transaction rates. By using targeted subject lines, engaging content, and optimal timing, Convoso enables businesses to achieve greater open rates and build meaningful relationships with their customers.

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails No 
Reporting/Analytics No 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Power Dialers

Convoso's Power Dialer stands out as the premier solution for enhancing agent productivity and improving sales results. This innovative tool is crafted to quickly connect your agents with live leads, leveraging sophisticated algorithms to forecast agent availability and call success. This ensures that downtime is minimized and productivity is maximized, allowing your team to concentrate on what really counts: engaging in impactful conversations that drive sales. In contrast to conventional dialers, Convoso’s Power Dialer integrates effortlessly with compliance mechanisms to protect against TCPA infractions while enhancing lead outreach efficiency. It has the capability to identify voicemails, filter out unqualified leads, and prioritize high-value prospects—all while ensuring rapid response times. With the ability to make up to 5,000 calls simultaneously and connect with leads in less than 3 seconds, Convoso’s Power Dialer is the top choice for high-performing call centers in the industry.

Predictive Dialer

Convoso's Predictive Dialer stands out as an exceptional tool tailored for enhancing agent productivity and improving sales results. Engineered to swiftly connect agents with live prospects, it leverages sophisticated algorithms to anticipate agent availability and the likelihood of successful calls, thereby reducing idle time and amplifying overall efficiency. With Convoso, your team can concentrate on what truly matters: engaging in impactful conversations that lead to successful transactions. In contrast to conventional dialers, Convoso’s Predictive Dialer is designed to effortlessly integrate with compliance systems, safeguarding your operations against TCPA infractions while enhancing lead engagement. It can identify voicemails, eliminate unqualified leads, and prioritize valuable prospects—all while ensuring rapid response times. Boasting the capability to execute 5,000 simultaneous dials and connect with leads in less than 3 seconds, Convoso’s Predictive Dialer is recognized as a frontrunner in the realm of high-performing call centers.

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

Ringless Voicemail Drop

Convoso’s Voicemail Detection system is revolutionizing the way outbound teams operate, eliminating unnecessary calls and allowing agents to concentrate on genuine interactions. Rather than wasting time on calls that go unanswered or messages that are never heard, Convoso's top-tier detection technology accurately identifies and filters out voicemails. This ensures that your representatives only engage when a live person is on the line. With fewer interruptions, streamlined call processes, and enhanced outreach efforts, your team can achieve greater efficiency and performance, leading to substantial returns on investment. This innovative feature is integrated into Convoso’s AI-driven platform, designed to empower sales, lead generation, and appointment-setting teams to connect with more individuals in a more effective manner—minimizing friction and maximizing control. Voicemail Detection is more than just a functionality; it’s your strategic edge.

Sales Dialers

Convoso's Sales Dialer represents the pinnacle of efficiency for sales agents, significantly enhancing their productivity and sales results. Engineered to expedite connections between agents and live prospects, this tool employs sophisticated algorithms to forecast agent availability and the likelihood of successful calls, resulting in reduced idle time and heightened efficiency. With Convoso, your team can concentrate on what truly matters: engaging in impactful conversations that lead to successful deals. In contrast to conventional dialers, Convoso’s Sales Dialer incorporates compliance features that protect against TCPA violations while streamlining lead outreach. It can identify voicemails, eliminate unqualified leads, and highlight high-potential prospects, all without sacrificing the rapid speed at which leads are contacted. Capable of handling 5,000 simultaneous dials and connecting with leads in less than 3 seconds, Convoso’s Sales Dialer stands out as the premier solution for high-achieving call centers.

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management No 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys No 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer No 
Instant Retrieval No 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management Yes 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Inside Sales

Auto-Dialing Yes 
Call List Management Yes 
Call Recording Yes 
Campaign Management Yes 
Dashboard Yes 
Data Management Yes 
Lead Capture Yes 
Lead Distribution No 
Lead Scoring Yes 
Performance Management Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

Local Marketing

Advertising Management No 
CRM Yes 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics Yes 
Review Management No 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Sales Acceleration

CPQ No 
Campaign Management Yes 
Dialer Yes 
Email Sequencing Yes 
Email Templates Yes 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting Yes 
Sales Gamification Yes 
Sales Intelligence Yes 
Sales Workflow Management Yes 

Sales Coaching

Assessments No 
Audio / Video Conferencing Yes 
Built-In Course Authoring No 
Call Recording Yes 
Gamification Yes 
Goal Setting / Tracking Yes 
Learning Plans No 
Onboarding Yes 
Performance Metrics Yes 

Sales Enablement

Collaboration Yes 
Contact Management Yes 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management Yes 
Meeting Management No 
Performance Management Yes 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Sales Engagement

CRM Integration Yes 
Call Scripts / Call Steps Yes 
Email Sequences No 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics Yes 
Sales / Voice Dialer Yes 
Sales Automation Yes 
Search No 
Task Management No 
Templates Yes 
Workflow Management Yes 

Sales Force Automation

Call Management Yes 
Campaign Management No 
Channel Management No 
Commission Management No 
Contact Management No 
Contract Management No 
Customer Database No 
Email Marketing No 
Field Sales Management No 
Lead Management No 
Opportunity Management No 
Performance Metrics Yes 
Proposal Generation No 
Referral Tracking No 
Sales Forecasting No 
Territory Management No 

Sales Intelligence

CRM Integration Yes 
Data Cleaning No 
Data Enrichment No 
Data Import/Export Yes 
Data Mining No 
Data Verification No 
Email Integration No 
Lead Scoring No 
List Building Yes 
Performance Management Yes 
Pipeline Management No 
Predictive Modeling/Analytics No 
Prospecting Tools Yes 
Reporting/Analytics Yes 
Sales Forecasting Yes 

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics Yes 
Sales Coaching Analysis No 
Sales Gamification Yes 
Sales Performance Tracking Yes 
Sales Planning & Forecasting No 
Territory Management No 

Sales Tracking

Activity Dashboard Yes 
Alerts / Notifications Yes 
Appointment Scheduling Yes 
Call Logging Yes 
Comments / Notes Yes 
Custom Reports Yes 
Document Management No 
Email Templates No 
Interaction Tracking Yes 
Lead Management No 
Lead Scoring No 
Pipeline Management No 
Reporting / Analytics Yes 
Task Management No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS Yes 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Alternatives

Alternatives