Average Ratings 0 Ratings
Average Ratings 10 Ratings
Description
Convira is an innovative AI chatbot solution that transforms any website into a round-the-clock sales and support representative. By simply entering a website URL, Convira scans the site, trains an AI agent using its actual content, and can launch in approximately five minutes without the need for coding or manual FAQ creation.
The AI efficiently addresses visitor inquiries in real-time, captures and qualifies leads, schedules appointments, and presents product or service information as interactive cards that include pricing details directly in the chat. It automatically updates as the website content evolves, supports over 95 languages, and can seamlessly transfer conversations to a human representative when necessary. A straightforward one-line embed allows for integration with platforms like WordPress, Wix, and Squarespace, with WordPress-specific features that auto-sync pages, posts, and FAQs. Additionally, businesses have the capability to import data from various sources such as Dropbox, Google Drive, Confluence, Zendesk, Intercom, and Crisp, while also being able to customize the AI's personality and collaborate through a shared dashboard that tracks leads and action requests.
Convira is built on Cloudflare's cutting-edge edge network, which includes Workers, D1, and Vectorize, ensuring quick global response times for users. This comprehensive approach allows businesses to enhance their customer interaction and streamline their sales processes effectively.
Description
LiveChat is a robust customer service platform built to streamline communication for businesses. It unifies website chat, WhatsApp, Facebook Messenger, and Meta Suite into a single, high-efficiency dashboard, allowing teams to manage multi-channel support without increasing headcount.
The platform focuses on operational efficiency through AI-powered features. The AI Copilot provides instant chat summaries, smart response suggestions, and grammar correction to maintain a professional tone. Technical features like "Sneak Peek" allow agents to see what users are typing in real-time before they hit send, significantly reducing Average Handle Time (AHT) and improving resolution speed.
With a 5-minute setup and over 200 native integrations (including Shopify, WordPress, HubSpot, and Slack), LiveChat seamlessly integrates into any existing tech stack. For teams requiring custom workflows, it offers a robust API and webhooks. LiveChat provides the stability, security, and scalability needed to turn real-time conversations into measurable business growth.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
WordPress
Yes
9Spokes
No
AmeriCommerce
No
CS-Cart Free
No
Getscreen.me
No
GoDaddy Website Builder
No
Guru
No
Highrise
No
Joomla!
No
Kleene
No
Integrations
WordPress
Yes
9Spokes
Yes
AmeriCommerce
Yes
CS-Cart Free
Yes
Getscreen.me
Yes
GoDaddy Website Builder
Yes
Guru
Yes
Highrise
Yes
Joomla!
Yes
Kleene
Yes
Pricing Details
$5/month
Free Trial
Yes
Free Version
No
Pricing Details
$16.00 per agent per month
$33.00 Team plan per agent per month
$50.00 Business plan per agent per month
$50.00 Business plan per agent per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Convira
Founded
2024
Country
India
Website
www.convira.chat/
Vendor Details
Company Name
LiveChat Software
Founded
2002
Country
United States
Website
www.livechat.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
No
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes