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Description

Every individual who visits your website holds the potential to become a customer, making it essential to engage with them before they navigate away. ConvertCall enhances your ability to interact by analyzing customer behavior and capturing an impressive 88% more calls and inquiries right from the first day of implementation! Setting up a widget on your website is a straightforward yet highly customizable process through your account. Once established, the callback button and widget triggers begin to actively gather leads from your site. When visitors engage with the button or the triggers activate, a form appears prompting them to enter their phone number, with a promise of a callback in just a few seconds, typically within 20 to 30 seconds. The ConvertCall application then connects your manager directly with the prospective customer, facilitating a productive business conversation, while allowing for all calls to be recorded and rated by the visitors. Following the conversation, a personalized SMS is dispatched to the customer as a follow-up, ensuring a continued connection. Additionally, the customer's information is securely stored within the ConvertCall account and can be seamlessly integrated with various CRMs to streamline your customer relationship management. This comprehensive approach not only boosts lead conversion but also enhances overall customer engagement.

Description

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aura365
Automate365
Chakra Sales CRM
Freshdesk
Gnani Bot Builder Platform
HubSpot CRM
HubSpot Customer Platform
LifeLinkr
Meritto
MyClassboard
Nimble
OneHash CRM
ProManage
Quickwork
Salesforce
Vtiger CRM
Zapier
Zendesk
Zoho CRM
Zoho One

Integrations

Aura365
Automate365
Chakra Sales CRM
Freshdesk
Gnani Bot Builder Platform
HubSpot CRM
HubSpot Customer Platform
LifeLinkr
Meritto
MyClassboard
Nimble
OneHash CRM
ProManage
Quickwork
Salesforce
Vtiger CRM
Zapier
Zendesk
Zoho CRM
Zoho One

Pricing Details

$36 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ConvertCall

Country

Spain

Website

convertcall.app/

Vendor Details

Company Name

Knowlarity Communications Pvt. Ltd.

Founded

2009

Country

India

Website

knowlarity.com

Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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