Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Controvo serves as a comprehensive Completion Management Platform specifically designed for the 3CX Phone System. This innovative platform equips 3CX resellers of all sizes—small, medium, and large—with efficient tools to streamline the management of their 3CX deployments. By offering backend automation, monitoring, backup capabilities, and other remote monitoring and management (RMM) tools, alongside user-friendly daily tech utilities, Controvo simplifies the everyday management tasks encountered by frontline technicians. As a result, it provides a robust all-in-one solution tailored to meet the needs of the 3CX Partner community, enhancing operational efficiency and support. Additionally, the platform's integration of various functionalities ensures that resellers can focus more on their clients and less on administrative burdens.
Description
Unified communications and collaboration platforms are foundational to many vital business operations. As hybrid work models gain popularity and the expectation for a smooth user experience rises, having reliable uptime, swift issue resolution, and insightful analytics has become increasingly essential. Leverage the insights needed to explore innovative methods of connecting individuals, regardless of their location. It’s crucial that the tools your organization depends on function seamlessly to improve team communication and collaboration. With IR Collaborate, you can maintain open communication channels whether your workforce is on-site or operating remotely. Additionally, minimize helpdesk inquiries and reduce troubleshooting durations with proactive intelligent alerts that foresee issues by analyzing patterns and real-time occurrences, thereby enhancing overall efficiency. This approach not only saves time but also fosters a more connected and engaged workforce.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
3CX
No
Pricing Details
$1.25/SC/month with vol discou
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Controvo, LLC
Founded
2023
Country
United States
Website
www.controvo.com
Vendor Details
Company Name
IR
Founded
1988
Country
Australia
Website
www.ir.com/products/collaborate
Product Features
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Product Features
Network Mapping
Color Codes / Icons
No
Compliance Management
No
Device Auto Discovery
No
Hierarchical Mapping
No
Location-Based Mapping
No
Map Exporting
No
On-Demand Mapping
No
Reporting/Analytics
No
Self-Updating Maps
No
Web Traffic Reporting
No
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
No
Web Traffic Reporting
No
Network Troubleshooting
Alerts / Escalation
Yes
Bandwidth Troubleshooting
No
Change Management
No
Configuration Management
Yes
Connectivity Management
No
Data Visualization
Yes
Historical Audit
No
Mobile Network Troubleshooting
No
Network Analysis
Yes
Network Monitoring
Yes
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
Yes
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Server Management
CPU Monitoring
No
Credential Management
No
Database Servers
No
Email Monitoring
No
Event Logs
Yes
History Tracking
No
Patch Management
No
Scheduling
No
User Activity Monitoring
No
Virtual Machine Monitoring
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
Yes
Voice Mail
Yes