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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Controvo serves as a comprehensive Completion Management Platform specifically designed for the 3CX Phone System. This innovative platform equips 3CX resellers of all sizes—small, medium, and large—with efficient tools to streamline the management of their 3CX deployments. By offering backend automation, monitoring, backup capabilities, and other remote monitoring and management (RMM) tools, alongside user-friendly daily tech utilities, Controvo simplifies the everyday management tasks encountered by frontline technicians. As a result, it provides a robust all-in-one solution tailored to meet the needs of the 3CX Partner community, enhancing operational efficiency and support. Additionally, the platform's integration of various functionalities ensures that resellers can focus more on their clients and less on administrative burdens.

Description

Unified communications and collaboration platforms are foundational to many vital business operations. As hybrid work models gain popularity and the expectation for a smooth user experience rises, having reliable uptime, swift issue resolution, and insightful analytics has become increasingly essential. Leverage the insights needed to explore innovative methods of connecting individuals, regardless of their location. It’s crucial that the tools your organization depends on function seamlessly to improve team communication and collaboration. With IR Collaborate, you can maintain open communication channels whether your workforce is on-site or operating remotely. Additionally, minimize helpdesk inquiries and reduce troubleshooting durations with proactive intelligent alerts that foresee issues by analyzing patterns and real-time occurrences, thereby enhancing overall efficiency. This approach not only saves time but also fosters a more connected and engaged workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

3CX Yes 

Integrations

3CX No 

Pricing Details

$1.25/SC/month with vol discou
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Controvo, LLC

Founded

2023

Country

United States

Website

www.controvo.com

Vendor Details

Company Name

IR

Founded

1988

Country

Australia

Website

www.ir.com/products/collaborate

Product Features

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Product Features

Network Mapping

Color Codes / Icons No 
Compliance Management No 
Device Auto Discovery No 
Hierarchical Mapping No 
Location-Based Mapping No 
Map Exporting No 
On-Demand Mapping No 
Reporting/Analytics No 
Self-Updating Maps No 
Web Traffic Reporting No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring No 
Web Traffic Reporting No 

Network Troubleshooting

Alerts / Escalation Yes 
Bandwidth Troubleshooting No 
Change Management No 
Configuration Management Yes 
Connectivity Management No 
Data Visualization Yes 
Historical Audit No 
Mobile Network Troubleshooting No 
Network Analysis Yes 
Network Monitoring Yes 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring Yes 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Server Management

CPU Monitoring No 
Credential Management No 
Database Servers No 
Email Monitoring No 
Event Logs Yes 
History Tracking No 
Patch Management No 
Scheduling No 
User Activity Monitoring No 
Virtual Machine Monitoring No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration Yes 
Voice Mail Yes 

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