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ease
features
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support

Description

Analyze, optimize and monitor the digital employee experience from VDI, applications, to physical endpoints. ControlUp Edge DX gives IT teams visibility and control over employees' endpoint devices. This allows them to collect any device metric that can be used to troubleshoot or remediate any digital experience issues. ControlUp Insights stores up to one year's worth of EUC environment data. This allows your team to see trends and provide a better digital experience for the future. ControlUp Scoutbees acts as an early warning system to detect problems with enterprise resources. It allows you to quickly identify problems and address them before they impact user productivity. You can also use it to power your work from anywhere.

Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BMC Helix Remedyforce
Cherwell Software
Google Chat
HCL BigFix
Ivanti Application Control
Kibana
LayerX
MuleSoft Anypoint Platform
MuleSoft RPA
Nanoheal
SAP Store
Salesforce
SolarWinds Database Performance Analyzer
SolarWinds IP Address Manager
SolarWinds Log Analyzer
Stratodesk NoTouch
SysTrack
UiPath
VMware Cloud

Integrations

BMC Helix Remedyforce
Cherwell Software
Google Chat
HCL BigFix
Ivanti Application Control
Kibana
LayerX
MuleSoft Anypoint Platform
MuleSoft RPA
Nanoheal
SAP Store
Salesforce
SolarWinds Database Performance Analyzer
SolarWinds IP Address Manager
SolarWinds Log Analyzer
Stratodesk NoTouch
SysTrack
UiPath
VMware Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ControlUp

Founded

2009

Country

Israel

Website

www.controlup.com

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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