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Description
Continuum CRM is equipped to manage intricate fee and deposit arrangements, create merged documents for contracts and agreements, and offer shared calendars, all while featuring a dynamic workflow engine that efficiently guides potential clients through extended sales processes. Its inventory management tool meticulously tracks the journey of each residence, from the time of move-in to move-out, providing organizations with valuable insights into occupancy rates, turnover statistics, and overall marketability. Additionally, Continuum CRM incorporates an email marketing system that allows users to monitor and oversee their various email campaigns with ease. The scheduling feature enhances the efficiency of marketing automation efforts. Tailored to fit unique sales methodologies, our customizable workflow engine comes with pre-established procedures for residential and assisted living, inventory oversight, referral networks, event coordination, and advertising strategies. Furthermore, Continuum's referral network feature provides professionals with valuable insights into their most effective referral sources, enabling them to enhance their marketing strategies and overall management. This comprehensive approach ensures that every aspect of client relations and marketing is streamlined for optimal performance.
Description
ServiceTrac stands out as a premier provider of tools and resources aimed at assisting healthcare organizations in boosting occupancy rates through enhanced referral generation and reduced employee turnover. With a rich history spanning over 27 years and an impressive track record of more than 3.2 million completed surveys, they deliver a wide array of business solutions tailored to optimize healthcare operations. Their offerings encompass satisfaction research, marketing and customer engagement, compliance oversight, business intelligence services, and management of online reputation. A highlight of their services is the innovative reporting tool, Survey Admin, which empowers users to conduct in-depth analyses and derive actionable insights using intuitive filters. This user-friendly visual data representation simplifies result interpretation, thereby facilitating informed decision-making that enhances both patient care and stakeholder satisfaction. Catering to a broad spectrum of healthcare providers, ServiceTrac supports various sectors, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that all can benefit from their expertise. Their commitment to continuous improvement and client success has solidified their reputation as a trusted partner in the healthcare industry.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Eldermark
No
Google Cloud Platform
Yes
Google Workspace
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Excel
Yes
Microsoft Office 2021
Yes
Microsoft Outlook
Yes
Microsoft Word
Yes
Integrations
Eldermark
Yes
Google Cloud Platform
No
Google Workspace
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Excel
No
Microsoft Office 2021
No
Microsoft Outlook
No
Microsoft Word
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Continuum CRM
Country
United States
Website
www.continuumcrm.com
Vendor Details
Company Name
ServiceTrac
Founded
1996
Country
United States
Website
servicetrac.com
Product Features
Assisted Living
Admissions Management
No
Billing & Invoicing
No
Building Maintenance
No
Care Planning
No
Event / Activities Planning
No
Incident Management
No
Marketing / Lead Management
No
Meal / Nutrition Management
No
Medical Records
No
Medication Tracking
No
New Resident Assessment
No
Resident Info Management
No
Scheduling
No
Staff Management
No
Work Order Management
No
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Assisted Living
Admissions Management
No
Billing & Invoicing
No
Building Maintenance
No
Care Planning
No
Event / Activities Planning
No
Incident Management
No
Marketing / Lead Management
No
Meal / Nutrition Management
No
Medical Records
No
Medication Tracking
No
New Resident Assessment
No
Resident Info Management
No
Scheduling
No
Staff Management
No
Work Order Management
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
