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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Continuum CRM is equipped to manage intricate fee and deposit arrangements, create merged documents for contracts and agreements, and offer shared calendars, all while featuring a dynamic workflow engine that efficiently guides potential clients through extended sales processes. Its inventory management tool meticulously tracks the journey of each residence, from the time of move-in to move-out, providing organizations with valuable insights into occupancy rates, turnover statistics, and overall marketability. Additionally, Continuum CRM incorporates an email marketing system that allows users to monitor and oversee their various email campaigns with ease. The scheduling feature enhances the efficiency of marketing automation efforts. Tailored to fit unique sales methodologies, our customizable workflow engine comes with pre-established procedures for residential and assisted living, inventory oversight, referral networks, event coordination, and advertising strategies. Furthermore, Continuum's referral network feature provides professionals with valuable insights into their most effective referral sources, enabling them to enhance their marketing strategies and overall management. This comprehensive approach ensures that every aspect of client relations and marketing is streamlined for optimal performance.

Description

ServiceTrac stands out as a premier provider of tools and resources aimed at assisting healthcare organizations in boosting occupancy rates through enhanced referral generation and reduced employee turnover. With a rich history spanning over 27 years and an impressive track record of more than 3.2 million completed surveys, they deliver a wide array of business solutions tailored to optimize healthcare operations. Their offerings encompass satisfaction research, marketing and customer engagement, compliance oversight, business intelligence services, and management of online reputation. A highlight of their services is the innovative reporting tool, Survey Admin, which empowers users to conduct in-depth analyses and derive actionable insights using intuitive filters. This user-friendly visual data representation simplifies result interpretation, thereby facilitating informed decision-making that enhances both patient care and stakeholder satisfaction. Catering to a broad spectrum of healthcare providers, ServiceTrac supports various sectors, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that all can benefit from their expertise. Their commitment to continuous improvement and client success has solidified their reputation as a trusted partner in the healthcare industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Eldermark
Google Cloud Platform
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel
Microsoft Office 2021
Microsoft Outlook
Microsoft Word

Integrations

Eldermark
Google Cloud Platform
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel
Microsoft Office 2021
Microsoft Outlook
Microsoft Word

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Continuum CRM

Country

United States

Website

www.continuumcrm.com

Vendor Details

Company Name

ServiceTrac

Founded

1996

Country

United States

Website

servicetrac.com

Product Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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