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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.

Description

Shopify Returns, done right. Redesign your store's post-purchase workflow using Shopify Returns. We are proud to partner with Shopify's most innovative brands. Shoppers can return their items with no hassle. You'll also benefit from time-saving automation and advanced analytics for your operations and customer success teams. Your shoppers will be able to return their items with ease and consistency, allowing them to retain customers. Our solution integrates with your existing policies and workflows to give you full control, visibility, and time-saving automation over your returns process. You can use the insights from returns data to improve marketing and products, and ultimately increase customer lifetime value.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP Yes 
CloudX Systems No 
EasyPost Yes 
Gorgias No 
MyGlue Yes 
NetSuite No 
Network Glue Yes 
Oracle Fusion Cloud ERP Yes 
Perfect Fit No 
QuickBooks Commerce No 
Sage X3 Yes 
ShipBob No 
Shippo No 
Shopify No 
Shopify Plus No 
Tableau No 

Integrations

Acumatica Cloud ERP No 
CloudX Systems Yes 
EasyPost No 
Gorgias Yes 
MyGlue No 
NetSuite Yes 
Network Glue No 
Oracle Fusion Cloud ERP No 
Perfect Fit Yes 
QuickBooks Commerce Yes 
Sage X3 No 
ShipBob Yes 
Shippo Yes 
Shopify Yes 
Shopify Plus Yes 
Tableau Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$300 per month
Pricing starting at $300/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Continuum

Country

United States

Website

www.gocontinuum.ai

Vendor Details

Company Name

ReturnLogic

Founded

2018

Country

United States

Website

www.returnlogic.com

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

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