Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.
Description
Keystone represents the inaugural operating system designed exclusively for B2B ecommerce brands engaged in wholesale transactions. Currently, many wholesale teams find themselves struggling to integrate various disparate tools for lead generation, customer relationship management, order processing, and accounts receivable, which often leads to stalled deals, overlooked orders, and delayed cash flow. By consolidating the entire lead-to-cash process into a unified platform that is seamlessly built on Shopify, Keystone effectively bridges these gaps.
Rather than compelling brands to patch together individual solutions like Elastic, RepSpark, or NuOrder — each addressing merely a fragment of the wholesale process — Keystone provides a comprehensive system that tracks a buyer's journey from initial inquiry to the completion of payment. This integration results in reduced manual labor, minimizes the risk of missed transitions between sales and operations, and enhances transparency regarding the factors that contribute to revenue generation. With Keystone, businesses can streamline their operations and focus on growth.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Acumatica Cloud ERP
Yes
EasyPost
Yes
MyGlue
Yes
Network Glue
Yes
Oracle Fusion Cloud ERP
Yes
Sage X3
Yes
Shopify
No
Integrations
Acumatica Cloud ERP
No
EasyPost
No
MyGlue
No
Network Glue
No
Oracle Fusion Cloud ERP
No
Sage X3
No
Shopify
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$299
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Continuum
Country
United States
Website
www.gocontinuum.ai
Vendor Details
Company Name
Keystone B2B LLC
Founded
2025
Country
United States
Website
keystoneb2b.io
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No