Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.

Description

Every business-to-business company should implement an eCommerce solution to boost sales and enhance profitability. You can set up your dealer or customer portal for self-service ordering in under two weeks, significantly reducing both time and expenses. This efficient customer portal is designed for B2B clients, allowing them to place orders conveniently at agreed-upon prices from any location. While meeting with clients, your sales representatives can effortlessly take orders online using their mobile devices and check inventory levels in real-time. Additionally, they can generate digital quotes, ensuring complete visibility throughout the sales process. This level of transparency enables your team to close more deals effectively. Moreover, your customer support and field service teams will be able to respond swiftly and resolve issues efficiently, further enhancing customer satisfaction and loyalty. Establishing such a system not only streamlines operations but also fosters better relationships with your clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP Yes 
Drift No 
EasyPost Yes 
Google Analytics No 
Intercom No 
Kaleyra No 
Klaviyo No 
Microsoft Dynamics 365 No 
MyGlue Yes 
Network Glue Yes 
Oracle Fusion Cloud ERP Yes 
PayPal No 
Razorpay No 
Sage 100 No 
Sage X3 Yes 
Stripe No 
Twilio No 
Xero No 
Zoho Books No 
tawk.to No 

Integrations

Acumatica Cloud ERP Yes 
Drift Yes 
EasyPost No 
Google Analytics Yes 
Intercom Yes 
Kaleyra Yes 
Klaviyo Yes 
Microsoft Dynamics 365 Yes 
MyGlue No 
Network Glue No 
Oracle Fusion Cloud ERP No 
PayPal Yes 
Razorpay Yes 
Sage 100 Yes 
Sage X3 No 
Stripe Yes 
Twilio Yes 
Xero Yes 
Zoho Books Yes 
tawk.to Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29 per user per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Continuum

Country

United States

Website

www.gocontinuum.ai

Vendor Details

Company Name

Growmax.io

Founded

2017

Country

India

Website

growmax.io

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Alternatives

Kentro Reviews

Kentro

Kentro.io

Alternatives

B2B Portal Reviews

B2B Portal

SyncSpider
PeakCommerce Reviews

PeakCommerce

PeakCommerce Inc.
Vin OMS Reviews

Vin OMS

Vinculum Group