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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.

Description

Managing the ordering and delivery of physical goods to recipients in remote, hybrid, and onsite environments can pose significant challenges for large enterprises. The Craftom Platform simplifies the process for businesses by enabling them to easily purchase, kit, and ship corporate products to individuals regardless of their location. Featuring a robust B2B marketplace, rapid lead times, and comprehensive enterprise software for seamless coordination, it serves as the ultimate solution for unifying and optimizing purchasing and delivery across your organization. Eliminate the hassle of extended lead times that often exceed four weeks for sourcing, customizing, kitting, and shipping products. With our reliable address verification system catering to remote, hybrid, and office workers, alongside our in-house capabilities for decoration and kitting, Craftom ensures efficient and speedy package deliveries anywhere you need them. Experience a streamlined process that not only saves time but also enhances productivity across your operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP
EasyPost
HubSpot CRM
HubSpot Customer Platform
Marketo
Microsoft Dynamics 365
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3
Salesforce

Integrations

Acumatica Cloud ERP
EasyPost
HubSpot CRM
HubSpot Customer Platform
Marketo
Microsoft Dynamics 365
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Continuum

Country

United States

Website

www.gocontinuum.ai

Vendor Details

Company Name

Craftom

Founded

2020

Country

United States

Website

craftom.com

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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