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Description
All updates, actions, and assignments related to the Case Investigation are communicated in real-time through in-app notifications or emails to all stakeholders, ensuring that everyone remains informed about the case's progress. The Case Investigation process is advanced as investigators and stakeholders provide off-the-record comments, fostering collaboration and collective problem-solving. Whenever a name is mentioned in any comments, the respective user or investigator is promptly notified via in-app alerts or emails. Task assignments can be allocated based on specific timelines to individuals or teams, with automated reminders sent to task owners as deadlines approach. Additionally, case data can be integrated with Google Maps to deliver geographic insights that enhance loss prevention strategies, offering a comprehensive overview of ongoing situations at various locations. Users can filter this geographical view by the number of cases or by specific case types, and for any identified high-risk areas, the system can pinpoint locations within a defined radius of “n” miles. This integration not only streamlines communication but also enhances the strategic approach to managing case investigations effectively.
Description
IMS serves as a robust case management solution favored by private investigators and investigative firms globally. Regardless of whether you are an independent investigator or part of a larger agency, our case management software equips you with essential tools to oversee your active investigations and maintain organization. This software allows you to document all elements related to your cases, collaborate with fellow agents, and ultimately present the final outcomes to your clients. With an advanced notification system, you will always stay informed, simplifying the management of numerous ongoing cases simultaneously. Additionally, you can utilize the integrated reporting features to create case summaries and generate printable reports that include a comprehensive log of all activities and developments. This way, you ensure that every detail of your investigation is meticulously recorded and easily accessible.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Contextine Solutions
Country
India
Website
contextine.com/case-management-2/
Vendor Details
Company Name
Investigator Software
Country
United Kingdom
Website
www.investigatorsoftware.co.uk
Product Features
Investigation Management
Contact Management
No
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
No
Product Features
Investigation Management
Contact Management
Yes
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes