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Average Ratings 38 Ratings

Total
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features
design
support

Description

Provide the highest quality and most current technical information available. Our S1000D publishing suite is a well-established solution tailored for technical documentation, featuring capabilities that enhance each phase of your publishing workflow. Effectively handle intricate technical documents and disseminate essential information to achieve your goals, minimize mean time to repair (MTTR), and ensure that your assets remain current and operational. Initiating your journey with S1000D is straightforward thanks to our intuitive tools. With the SDL S1000D Foundation Suite, you can streamline the startup of your S1000D projects by up to 70%. Our distinctive startup services facilitate the creation of a compliant and robust foundation for any S1000D-related endeavor. Utilize one of the industry's most user-friendly common source databases (CSDB) to generate, modify, manage, and publish your data, enhancing content precision and expediting delivery throughout your content lifecycle. This comprehensive approach not only aids in efficient project execution but also ensures that your team can focus on delivering excellence.

Description

Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases. Use Cases Knowledge Base for Customers and Teams Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content. IT Documentation (Including API Docs) Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant. Standard Operating Procedures (SOPs) Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple. User Manuals Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Congree Yes 
Crowdin No 
Cyclr No 
Desktop.com No 
Disqus No 
Freshdesk No 
Google Analytics No 
HelpBar No 
HelpHub No 
Intercom No 
Microsoft Teams No 
Motileo No 
Nango No 
Olark No 
Segment No 
Slack No 
Stackreaction No 
Supademo No 
Unleash No 
Zendesk No 

Integrations

Congree No 
Crowdin Yes 
Cyclr Yes 
Desktop.com Yes 
Disqus Yes 
Freshdesk Yes 
Google Analytics Yes 
HelpBar Yes 
HelpHub Yes 
Intercom Yes 
Microsoft Teams Yes 
Motileo Yes 
Nango Yes 
Olark Yes 
Segment Yes 
Slack Yes 
Stackreaction Yes 
Supademo Yes 
Unleash Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

contact us
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

RWS Group

Founded

1958

Country

United Kingdom

Website

www.rws.com/contenta/

Vendor Details

Company Name

Kovai

Founded

2011

Country

United Kingdom

Website

document360.com

Product Features

Desktop Publishing

For Newspapers / Magazines No 
For Printing No 
For eBooks No 
HTML Import / Export No 
Handles Database Formats No 
Image Editing No 
Multiple Editing Layers No 
Object Snapping / Grouping No 
PDF Export / Import No 
Templates No 

Help Authoring Tools

Collaboration Tools No 
Content Library No 
Drag & Drop Editing No 
Image Library No 
Import HTML / Word No 
Multi-Format Output No 
Offline Editing No 
Preview Output No 
Screenshot Tool No 
Search No 
Templates No 
Text Editor / Word Processor No 
Translation Tools No 
Version Control No 

Software Documentation

Access Roles / User Permissions No 
Automatic Documentation Generation No 
Collaboration Tools No 
Docs Web Hosting No 
Feedback Capture No 
Markdown Support No 
Multiple Formats Support No 
Multiple Versions Support No 
Version Control No 
WYSIWIG Editor No 
Webhooks No 
reStructured Text Support No 

Product Features

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion Yes 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion Yes 
Forms Management Yes 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management Yes 
Version Control Yes 

Help Authoring Tools

Collaboration Tools No 
Content Library No 
Drag & Drop Editing No 
Image Library No 
Import HTML / Word No 
Multi-Format Output No 
Offline Editing No 
Preview Output No 
Screenshot Tool No 
Search No 
Templates No 
Text Editor / Word Processor No 
Translation Tools No 
Version Control No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation No 
Collaboration Tools Yes 
Docs Web Hosting No 
Feedback Capture Yes 
Markdown Support Yes 
Multiple Formats Support Yes 
Multiple Versions Support Yes 
Version Control Yes 
WYSIWIG Editor No 
Webhooks Yes 
reStructured Text Support Yes 

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