Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Constants is a Slack bot designed to execute your scripts, transforming them and prompts into regulated tools for your team’s use. It provides Support Ops, Data Ops, and Product Ops teams with a method to make internal automation readily available right from Slack, enabling colleagues to initiate valuable workflows without the need to access terminals, dashboards, notebooks, or specialized admin panels. The fundamental concept is straightforward: leverage the scripts, prompts, and operational processes that a team relies on, encapsulate them as controlled tools, and allow users to execute them directly from their active workspace. By eliminating the need for engineers to repeatedly execute one-off scripts or manually input prompts for ongoing requests, Constants offers these functions through a collaborative Slack interface that ensures governance over their usage. This approach enhances the visibility, repeatability, and team-oriented nature of operational tools while ensuring that the work remains closely tied to the discussions surrounding requests, updates, and decisions. Moreover, by integrating automation into the communication platform, teams can experience increased efficiency and collaboration in their daily workflows.

Description

Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Claude Yes 
Gmail No 
Google Cloud Platform No 
Microsoft Outlook No 
Yahoo! Mail No 

Integrations

Slack Yes 
Claude No 
Gmail Yes 
Google Cloud Platform Yes 
Microsoft Outlook Yes 
Yahoo! Mail Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$5 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Constants

Country

United States

Website

www.constants.io

Vendor Details

Company Name

SharedInbox

Founded

2018

Country

India

Website

sharedinbox.co

Product Features

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Alternatives

Charlie Reviews

Charlie

Charlie Labs

Alternatives

SharedBox Reviews

SharedBox

Everygood
Spark Mail Reviews

Spark Mail

Readdle
Embed-bot Reviews

Embed-bot

Musbahdev Software Services