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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Consio empowers Shopify brands to enhance their revenue by converting phone interactions into genuine sales and customer support avenues. The AI Voice Agent autonomously responds to incoming calls, addressing inquiries related to order status and delivery, while also providing tracking links via SMS during the conversation. Additionally, it can seamlessly transfer calls to human representatives when necessary. Sales teams leverage Consio to reach out to abandoned checkouts, important customers, returning buyers, and other highly interested shoppers, all with comprehensive context from Shopify. This innovative approach not only streamlines communication but also significantly boosts customer engagement and satisfaction.

Description

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Alloy Automation No 
Clockwise No 
EPIC HRMS No 
Five9 No 
Gladly No 
Graphite No 
Recharge No 
RevSpring No 
RingCentral AI Receptionist No 
Route No 
Salesforce Agentforce Service No 
Skio No 
Snowflake No 
Spectrum No 
The Hark Platform No 
WooCommerce No 
eClinicalWorks No 

Integrations

Shopify Yes 
Alloy Automation Yes 
Clockwise Yes 
EPIC HRMS Yes 
Five9 Yes 
Gladly Yes 
Graphite Yes 
Recharge Yes 
RevSpring Yes 
RingCentral AI Receptionist Yes 
Route Yes 
Salesforce Agentforce Service Yes 
Skio Yes 
Snowflake Yes 
Spectrum Yes 
The Hark Platform Yes 
WooCommerce Yes 
eClinicalWorks Yes 

Pricing Details

Custom pricing
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Consio

Founded

2024

Country

United States

Website

www.consio.ai

Vendor Details

Company Name

Flip

Founded

2018

Country

United States

Website

flipcx.com

Product Features

Alternatives

Alternatives