Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Consio empowers Shopify brands to enhance their revenue by converting phone interactions into genuine sales and customer support avenues. The AI Voice Agent autonomously responds to incoming calls, addressing inquiries related to order status and delivery, while also providing tracking links via SMS during the conversation. Additionally, it can seamlessly transfer calls to human representatives when necessary. Sales teams leverage Consio to reach out to abandoned checkouts, important customers, returning buyers, and other highly interested shoppers, all with comprehensive context from Shopify. This innovative approach not only streamlines communication but also significantly boosts customer engagement and satisfaction.
Description
FCS Voice serves as a comprehensive platform that integrates session initiation protocol (SIP) and analog technology to facilitate both digital and voice messaging. This system empowers users to efficiently oversee voicemails and fax communications for guests during their check-in and check-out processes. With FCS Voice, timely and precise updates regarding room status are seamlessly achievable. Additionally, the platform is equipped with an auto attendant feature that routes incoming calls directly to designated extensions or departments without the need for operator assistance. Enhance your communication efficiency with FCS Voice, a robust system that is compatible with all leading property management systems (PMS) and private automatic branch exchange (PABX) systems available today. Users can conveniently manage guest voicemails and fax messaging, and FCS Voice also offers auto wake-up calls and checkout reminders tailored to individuals or groups in their preferred languages. The IVR functionality within FCS Voice further guarantees that room status updates are not only accurate but also delivered promptly.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
No
Pricing Details
Custom pricing
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Consio
Founded
2024
Country
United States
Website
www.consio.ai
Vendor Details
Company Name
FCS Computer Systems
Founded
1982
Country
Singapore
Website
fcscs.com/more-solutions/
Product Features
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
Yes
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No