Average Ratings 20 Ratings

Total
ease
features
design
support

Average Ratings 13 Ratings

Total
ease
features
design
support

Description

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

Description

Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines the most advanced threat-hunting technologies in existence: Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With 6 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
HaloPSA Yes 
Aimey.ai Yes 
CloudMonix Yes 
Codeless Platforms Alerting Software Yes 
ConnectWise ScreenConnect Yes 
Control D Yes 
CyberQP Yes 
GetCybr Yes 
Guardz Yes 
IT Glue Yes 
MSPStuff Switchboard Yes 
OnPage Yes 
OpenDNS Yes 
OpenText Core Endpoint Protection Yes 
Rewst Yes 
Sherweb Yes 
ThreatSync Yes 
root9 Yes 
vCIO Hero Yes 

Integrations

Autotask PSA Yes 
HaloPSA Yes 
Aimey.ai No 
CloudMonix No 
Codeless Platforms Alerting Software No 
ConnectWise ScreenConnect No 
Control D No 
CyberQP No 
GetCybr No 
Guardz No 
IT Glue No 
MSPStuff Switchboard No 
OnPage No 
OpenDNS No 
OpenText Core Endpoint Protection No 
Rewst No 
Sherweb No 
ThreatSync No 
root9 No 
vCIO Hero No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$0/month
Our products are available on a free trial basis for 30 days. Each module can also be purchased and used individually. Contact us for more information on pricing.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.connectwise.com/platform/unified-management/automate

Vendor Details

Company Name

Heimdal®

Founded

2014

Country

Denmark

Website

heimdalsecurity.com

Product Features

Application Development

Access Controls/Permissions No 
Code Assistance No 
Code Refactoring No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics No 
Software Development No 
Source Control No 
Testing Management No 
Version Control No 
Web App Development No 

Data Center Management

Audit Trail Yes 
Behavior-Based Acceleration Yes 
Cross Reference System Yes 
Device Auto Discovery Yes 
Diagnostic Testing Yes 
Import / Export Data Yes 
JCL Management No 
Multi-Platform Yes 
Multi-User Yes 
Power Management Yes 
Sarbanes-Oxley Compliance Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management No 
Supplier Management Yes 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Security

Anti Spam Yes 
Anti Virus Yes 
Email Attachment Protection Yes 
Event Tracking No 
IP Protection Yes 
Internet Usage Monitoring Yes 
Intrusion Detection System Yes 
Spyware Removal Yes 
Two-Factor Authentication Yes 
Vulnerability Scanning Yes 
Web Threat Management Yes 
Web Traffic Reporting Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management No 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management Yes 
Deployment Management Yes 
Inventory Management Yes 
Maintenance Utilities Yes 
Procurement Management Yes 
Remote Update / Installation Yes 
Software Management Yes 
Synchronization Management Yes 
Wireless Network Support No 

MSP

Backup Management Yes 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Network Security

Access Control Yes 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls Yes 
Internet Usage Monitoring Yes 
Intrusion Detection System Yes 
Threat Response Yes 
VPN No 
Vulnerability Scanning Yes 

Patch Management

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management No 
Custom Patches Yes 
Dashboard No 
Network Wide Management Yes 
Patch Prioritization No 
Patch Testing Yes 
Remote Access/Control No 
Vulnerability Scanning Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Server Management

CPU Monitoring Yes 
Credential Management Yes 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking Yes 
Patch Management Yes 
Scheduling Yes 
User Activity Monitoring Yes 
Virtual Machine Monitoring Yes 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management Yes 
Data Backup / Recovery Yes 
Device Monitoring Yes 
Inventory Management Yes 
Patch Management Yes 
Policy-based Automation Yes 
Remote Monitoring Yes 
Reporting / Analytics Yes 
Risk Analysis Yes 
Server Monitoring Yes 
Service Configuration Management Yes 

Virtualization

Archiving & Retention Yes 
Capacity Monitoring Yes 
Data Mobility Yes 
Desktop Virtualization Yes 
Disaster Recovery Yes 
Namespace Management No 
Performance Management Yes 
Version Control Yes 
Virtual Machine Monitoring Yes 

Product Features

Antivirus

Utilize the advanced capabilities of Heimdal’s exclusive Extended Threat Protection (XTP) engine through a cutting-edge endpoint security solution crafted for unparalleled identification of complex digital dangers. Safeguard your organization from ransomware, concealed backdoors, rootkits, brute-force intrusions, stealthy malware, and beyond.

Application Control

Enhance the capabilities of your system administrators and users with App Control. Select from a variety of criteria such as file location, publisher, certificate, vendor name, software title, MD5 hash, and additional options to easily permit or restrict application launches. Gain mastery over your system according to your preferences.

Application Security

Analytics / Reporting Yes 
Open Source Component Monitoring No 
Source Code Analysis No 
Third-Party Tools Integration No 
Training Resources No 
Vulnerability Detection Yes 
Vulnerability Remediation Yes 

Cybersecurity

Strengthen your cybersecurity and IT departments with Heimdal's integrated platform, designed to combat the latest threats and offer extensive protection on various levels. Whether it's safeguarding endpoints, networks, emails, or identities, Heimdal ensures robust defense with its superior detection and response features.

AI / Machine Learning Yes 
Behavioral Analytics Yes 
Endpoint Management Yes 
IOC Verification Yes 
Incident Management Yes 
Tokenization No 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting Yes 

Data Loss Prevention

Compliance Reporting Yes 
Incident Management No 
Policy Management Yes 
Sensitive Data Identification No 
Web Threat Management Yes 
Whitelisting / Blacklisting Yes 

DNS Security

Harnessing the strength of cybercrime insights, cutting-edge machine learning, and AI-driven defense mechanisms, Heimdal DNS Security Endpoint offers unmatched precision in safeguarding your organization against potential dangers. Safeguard your enterprise and maintain an advantage over threats with our innovative DNS security solution.

Email Security

Our state-of-the-art protection system offers robust defense against phishing, ransomware, and the ever-changing landscape of email threats. Seamlessly integrating with your current infrastructure, our solution fortifies your security measures, whether implemented in the cloud or on-site.

Anti Spam Yes 
Anti Virus Yes 
Email Attachment Protection Yes 
Encryption Yes 
Policy Management Yes 
Quarantine Yes 
Reporting/Analytics Yes 
Whitelisting / Blacklisting Yes 

Endpoint Detection and Response (EDR)

Heimdal Endpoint Detection and Response serves as a formidable cybersecurity solution that continuously observes, evaluates, and reacts to threats as they occur. Utilizing sophisticated detection methods and preemptive incident management features, it offers strong safeguarding for your organization's endpoints, facilitating prompt threat neutralization and reducing the risk of significant harm.

Behavioral Analytics Yes 
Blacklisting/Whitelisting Yes 
Continuous Monitoring Yes 
Malware/Anomaly Detection Yes 
Prioritization Yes 
Remediation Management Yes 
Root Cause Analysis Yes 

Endpoint Management

Heimdal Endpoint Detection and Response is an advanced security solution designed to continuously oversee, evaluate, and react to threats as they occur. Utilizing sophisticated detection methods and proactive measures for incident management, it offers strong defense for your organization's endpoints, facilitating prompt threat resolution and reducing the risk of damage.

Endpoint Privilege Management

Boost your security measures, optimize privilege oversight, and maintain adherence to regulations with our PAM solutions designed for autopilot readiness. Our offerings include Privilege Elevation and Delegation Management (PEDM), Privileged Account and Session Management (PASM), and Application Control.

Endpoint Protection

Heimdal Endpoint Detection and Response is an advanced security solution designed to continuously observe, evaluate, and react to threats as they occur. Utilizing sophisticated detection techniques alongside proactive incident management features, it delivers strong safeguarding for your organization's endpoints, enabling prompt threat resolution and reducing the risk of significant harm.

Activity Log Yes 
Antivirus Yes 
Application Security Yes 
Behavioral Analytics Yes 
Device Management Yes 
Encryption Yes 
Signature Matching Yes 
Web Threat Management Yes 
Whitelisting / Blacklisting Yes 

Extended Detection and Response (XDR)

By utilizing Heimdal XDR, you can simplify the management of various security tools and enjoy the reassurance that comes from a holistic and unified strategy for cybersecurity.

Firewall

Alerts / Notifications No 
Application Visibility / Control No 
Automated Testing No 
Intrusion Prevention No 
LDAP Integration No 
Physical / Virtual Environment No 
Sandbox / Threat Simulation No 
Threat Identification No 

Incident Response

Attack Behavior Analytics Yes 
Automated Remediation Yes 
Compliance Reporting Yes 
Forensic Data Retention Yes 
Incident Alerting Yes 
Incident Database No 
Incident Logs Yes 
Incident Reporting Yes 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation Yes 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence Yes 
Timeline Analysis Yes 
Workflow Automation Yes 
Workflow Management Yes 

IT Asset Management

Having full transparency and detailed oversight of your entire software collection ensures that you won't have to stress about overlooking an important update ever again.

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking No 
IP Protection No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning No 
Web Threat Management No 
Web Traffic Reporting No 

Managed Detection and Response (MDR)

Enhance your security return on investment by utilizing Heimdal MXDR—our budget-friendly offerings deliver top-tier protection for enterprises without requiring extra personnel or infrastructure.

MSP

Heimdal provides tailored security solutions designed to elevate your MSP service portfolio. Partner with us to offer a wide-ranging, efficient, and cohesive approach to cybersecurity services.

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management Yes 
Privileged Access Management (PAM) Yes 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling No 

Network Detection and Response (NDR)

Strengthen your network with an integrated AI defense system designed to effectively search for, thwart, identify, and address any threat, no matter how sophisticated. The Heimdal DNS Security Network equips you with the tools to take charge of your BYOD policies and safeguard every device used by your users, all from one cohesive and user-friendly platform.

Patch Management

Achieve optimal results with a streamlined patch management system designed for IT experts. Seamlessly deploy and update software around the clock, every day of the year, from any location globally, and customize your schedule to suit your needs.

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management Yes 
Custom Patches Yes 
Dashboard Yes 
Network Wide Management Yes 
Patch Prioritization Yes 
Patch Testing Yes 
Remote Access/Control Yes 
Vulnerability Scanning Yes 

Privileged Access Management

Boost your security measures, simplify privilege oversight, and maintain adherence to regulations with our autopilot-capable Privileged Access Management (PAM) solutions. This includes Privilege Elevation and Delegation Management (PEDM), Privileged Account and Session Management (PASM), and Application Control.

Application Access Control Yes 
Behavioral Analytics Yes 
Credential Management No 
Endpoint Management Yes 
For MSPs Yes 
Granular Access Controls Yes 
Least Privilege Yes 
Multifactor Authentication Yes 
Password Management No 
Policy Management Yes 
Remote Access Management Yes 
Threat Intelligence Yes 
User Activity Monitoring Yes 

Ransomware Protection

Introducing our cutting-edge anti-ransomware encryption technology—an innovative solution that operates entirely without signatures. This state-of-the-art product safeguards your devices from harmful encryption efforts associated with ransomware attacks. Ensure the safety of your endpoints and network by defending against even the most sophisticated ransomware threats, continuously and in real-time.

Remote Desktop

Elevate your efficiency with Heimdal’s Remote Desktop solution. Tailored for hybrid businesses, IT specialists, and managed service providers, our cutting-edge technology simplifies your remote access requirements. Wave goodbye to complicated configurations and embrace seamless connectivity.

Chat No 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake Yes 
User Management Yes 

RMM

Deployment Management No 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management No 

SIEM

The Heimdal Threat-Hunting and Action Center equips security teams with a sophisticated perspective focused on threats and risks throughout their entire IT environment. It delivers detailed telemetry from both endpoints and networks, enabling rapid and informed decision-making.

Application Security No 
Behavioral Analytics Yes 
Compliance Reporting No 
Endpoint Management Yes 
File Integrity Monitoring No 
Forensic Analysis Yes 
Log Management Yes 
Network Monitoring Yes 
Real Time Monitoring Yes 
Threat Intelligence Yes 
User Activity Monitoring Yes 

Threat Hunting

The Heimdal Threat-Hunting and Action Center equips security teams with a comprehensive, risk-focused perspective of their complete IT environment, delivering detailed telemetry from endpoints and networks to facilitate rapid decision-making.

Threat Intelligence

The Heimdal Threat-Hunting and Action Center equips security teams with a sophisticated, risk-focused perspective of their complete IT environment. It delivers detailed telemetry from both endpoints and networks, enabling rapid and informed decision-making.

Vulnerability Management

Consolidate updates for Microsoft Windows, Apple MacOS, Linux Ubuntu, and various other platforms into one comprehensive patch and asset management system. Gain in-depth visibility into vulnerabilities categorized by severity, CVE, and classification, irrespective of the operating system. Seamlessly install, deploy, and distribute both security and non-security updates across any system, at any location, and at any time, all while avoiding compatibility challenges.

Asset Discovery Yes 
Asset Tagging Yes 
Network Scanning Yes 
Patch Management Yes 
Policy Management Yes 
Prioritization Yes 
Risk Management Yes 
Vulnerability Assessment Yes 
Web Scanning No 

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