Average Ratings 3 Ratings

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Average Ratings 0 Ratings

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Description

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio Cloud is a full suite of Communication and Workforce Management Tools - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Web-Phones - CRM - UCaaS / CCaaS - Predictive Dialer - BPO & Outsourcing Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

Description

Orum is an advanced platform utilizing AI to facilitate live conversations, aimed at boosting the efficiency of sales teams through the automation of outbound calling tasks. Among its various features, the Dialer simplifies the processes of manual dialing and data entry, while the Salesfloor mimics the vibrant atmosphere of a bustling sales environment. This platform integrates effortlessly with popular CRM systems such as Salesforce, Outreach, and Salesloft, ensuring users have immediate access to call assignments and contact information. Orum also boasts innovative functionalities like AI-enhanced voicemail detection, streamlined phone tree navigation, and support for multiple languages across more than 160 countries, empowering sales representatives to participate in a greater number of live discussions. Consequently, this leads to expedited pipeline development and a significant boost in overall sales effectiveness, making Orum an indispensable tool for modern sales teams.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
APRO CRM Yes 
Agile CRM Yes 
Airfold No 
Apollo No 
Gong No 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Sales Hub No 
Outdoo AI No 
Outreach No 
Pipedrive Yes 
Salesloft No 
Shopify Yes 
Sticky.io Yes 
Truto No 
Zendesk Yes 
Zoho CRM Plus Yes 
monday AI work platform Yes 

Integrations

Salesforce Yes 
APRO CRM No 
Agile CRM No 
Airfold Yes 
Apollo Yes 
Gong Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Sales Hub Yes 
Outdoo AI Yes 
Outreach Yes 
Pipedrive No 
Salesloft Yes 
Shopify No 
Sticky.io No 
Truto Yes 
Zendesk No 
Zoho CRM Plus No 
monday AI work platform No 

Pricing Details

$29.99
We have custom-tailored solutions for every business. Contact our team today so we can build a custom-tailored solution specific for your business' needs!
Free Trial Yes 
Free Version No 

Pricing Details

$250/user/month
$250/user/month (billed annually)
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ConneXio

Founded

2014

Country

United States

Website

www.connexiocloud.com/connexio-cloud-free-trial/

Vendor Details

Company Name

Orum

Founded

2018

Country

United States

Website

www.orum.com

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Chatbot

Call to Action Yes 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat Yes 
Video Content No 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration No 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Alternatives

Alternatives