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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

You can keep your customers happy by delivering products and services quickly and accurately once they have placed an order. Conga Order Management manages the entire order process, including the initial task coordination through provisioning and fulfillment. Customers get the products and services that they need, when they want them. Conga Order Management improves customer satisfaction by allowing you to manage changes in flight, ensure accuracy and ensure on-time fulfillment. All orders and fulfillment statuses across all channels can be gathered in one central repository. Get 360-degree visibility into all orders of your customers, including estimated delivery dates, shipping costs, and taxes.

Description

OPAL offers a cutting-edge, AI-driven fulfillment solution tailored for eCommerce businesses of all sizes, effortlessly overseeing the pick, pack, and ship processes via an autonomous, touchless order management platform that integrates all sales channels, removes expensive EDI fees, and provides a real-time interactive dashboard for comprehensive monitoring of the fulfillment workflow. Additionally, it automatically imports EDI orders into QuickBooks and works seamlessly with various shipping carriers to generate weight-based packages, as well as packing slips, labels, and bills of lading, all while aiming to minimize costs and enhance speed and precision. As businesses grow, OPAL scales effortlessly without necessitating extra staffing, allowing for a quick setup and ensuring better accuracy in inventory and order records. This solution can handle over 50 orders daily and reduce order processing times by as much as 90%, all while slashing costs by nearly 80% and achieving a remarkable accuracy rate of 99%, thereby significantly decreasing returns and undelivered packages. With OPAL, businesses can streamline their fulfillment processes and focus on growth and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon No 
Conga CPQ Yes 
Conga Digital Commerce Yes 
Decorify No 
FedEx Ship Manager No 
Houzz Pro No 
Linker No 
Lowe's Kitchen Planner No 
Magento No 
NetSuite No 
Oracle Cloud Infrastructure No 
SAP Cloud Platform No 
Shopify No 
UPS Ready No 
Wish No 
Wix No 
WooCommerce No 
eBay No 

Integrations

Amazon Yes 
Conga CPQ No 
Conga Digital Commerce No 
Decorify Yes 
FedEx Ship Manager Yes 
Houzz Pro Yes 
Linker Yes 
Lowe's Kitchen Planner Yes 
Magento Yes 
NetSuite Yes 
Oracle Cloud Infrastructure Yes 
SAP Cloud Platform Yes 
Shopify Yes 
UPS Ready Yes 
Wish Yes 
Wix Yes 
WooCommerce Yes 
eBay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Conga

Founded

2006

Country

United States

Website

conga.com/products/conga-order-management

Vendor Details

Company Name

OPAL

Country

United States

Website

opal-llc.com

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Alternatives

Alternatives